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Position Summary...

What you'll do...

User Discovery: Requires knowledge of user experience strategies, user interviews and surveys, user journeys, story boards, and contextual inquiries. To demonstrate awareness of trends in user consumption habits to develop or improve interaction design and user experience strategies. Proactively identifies areas for user profile enhancements and new participatory design features based on user interviews and surveys. Plans site visits to end users. Maintains appropriate records of user observations. Presents data from site visits in ways that can be used to drive design (for example, user stories, user journey maps). Critically evaluates previous user research from multiple sources and perspectives.

Managing Functional Partnerships: Requires knowledge of stakeholder identification and mapping, stakeholder analysis, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools and methods, fluency in many specialized business vernacular, and a deep understanding of diverse markets to deliver customer and business value. Collaborates with partners in the value chain to achieve desired outcomes across international markets.

Design Research: Requires knowledge of principles of research, best practices of qualitative and quantitative research, data analysis techniques, and legal risks involving the use of research material. To define the key problems to be addressed in research projects. Designs and drives a research strategy to meet identified research needs.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. 2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America