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Are you a customer service professional looking to take your talents in a more entrepreneurial direction? Are you seeking a dynamic and growing organization that will challenge and reward you? We are looking for an Assistant Community Manager with a knack for excellent customer service. You will have the opportunity to learn various functions at our manufactured home communities, including management, sales, customer service, office administration, maintenance/grounds, and more through hands-on experience. If you enjoy building and maintaining communities and meet our qualifications, we want to talk to you!

Overview

As an Assistant Community Manager, you’ll support the community by learning to perform key functions such as administrative activities, marketing, budgeting, property maintenance, human resources, leasing, home sales, and resident relations. Ensuring a positive atmosphere and responsive service will lead to satisfied residents and positive word-of-mouth referrals.

Job Duties

• Ensure residents receive the highest level of service consistent with Sun’s Customer Service philosophy.
• Handle and resolve resident/customer issues promptly and professionally.
• Manage rent collection, including deposits and delinquency follow-up.
• Assist with the eviction process as needed.
• Coordinate Lease Purchase Program activities, including repairs, leasing, sales, and closings.
• Monitor monthly budgets and explain P&L variances.
• Support team member recruitment, training, scheduling, and development.
• Maintain community appearance to Sun’s standards.
• Develop marketing strategies and advertising to attract residents.
• Enforce community rules and standards.
• Ensure compliance with fair housing laws and regulations.
• Plan and coordinate resident events and activities.
• Perform other duties and projects as assigned.

Requirements

You should have a strong business mindset, prioritize customer service, and possess organizational and leadership skills.

• High School Diploma or GED; Bachelor’s in Real Estate, Hospitality, or Business is a plus.
• At least 1 year of experience in property management.
• Sales and leasing experience.
• Basic maintenance knowledge.
• Excellent communication skills.
• Strong organizational skills.
• Leadership abilities and negotiation skills.
• Ability to work in a fast-paced environment.
• Knowledge of basic accounting principles.
• Understanding of fair housing laws.
• Proficiency with Microsoft Office; experience with Yardi preferred.
• Flexibility for non-business hours as needed.

Benefits

At Sun Communities, you will be part of an industry-leading organization that challenges, inspires, and rewards you. We offer competitive pay, growth opportunities, paid time off, comprehensive benefits, and flexibility. Benefits include medical, dental, vision, life insurance, disability coverage, 401(k) with matching, paid parental leave, tuition reimbursement, employee discounts, and more.

Additional Information

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Marketing and Sales