Sun-itsolutions inc
Technical Writer Job at Sun-itsolutions inc in Austin
Sun-itsolutions inc - Austin, TX, United States, 78704
Work at Sun-itsolutions inc
Overview
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Overview
seeking a detail-oriented and experienced Technical Documentation and Customer Outreach Specialist to join our team. This role is critical in supporting the Texas Student Data System (TSDS) through high-quality documentation, customer engagement, and internal process improvement.
Requirements
Requirements
- Proven experience in creating clear, concise, and comprehensive technical documentation.
- Familiarity with documenting software issues, release notes, and technical guides.
- Experience with Jira or similar application life-cycle management tools.
- Collaboration: Strong ability to work closely with cross-functional teams.
- Communication: Excellent communication skills to effectively work with cross-functional teams.
- Experience in customer service, with strong communication skills.
- High level of accuracy and attention to detail in all documentation tasks.
- Experience in training other team members.
- Experience working with the TSDS and its data collections.