Senior Product Portfolio Operations Associate - Communications an...
JPMorgan Chase & Co. - Plano, Texas, us, 75086![JPMorgan Chase & Co.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at JPMorgan Chase & Co.
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Overview
As a Senior Product Portfolio Operations Associate - Communications and Marketing in the Engineer’s Platform & Integrated Experience (EPiX): JET Enablement team you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. The candidate we’re seeking will be bursting with energy, passion and enthusiasm to drive a strategic engagement plan that speaks to our engineers at grass roots level. You will be ready to immerse yourself in the world of our engineers and be genuinely excited to bring to life and drive adoption of new technologies that we’re delivering across our Firm. You will come equipped with the technical skills to leverage the power of digital media platforms including HTML intranet creation and video production. Our ideal candidate will have a creative flair to produce punchy and influential content including infographics, blogs, vlogs and video content, and be able to deliver to demanding deadline across arrange of digital and social platforms.
Job responsibilities
Creates synergies across products to ensure successful delivery against business objectives
Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
Develops change initiative materials and change timelines
Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
Work in partnership with Product Owners and SMEs to translate the delivery of new technology capability into meaningful, inspiring and actionable communications that drive engineer adoption across Global Technology
Produce and deliver a strategic schedule of digital content showcasing our new technologies in alignment to GT-wide strategic priorities, generating excitement and awareness around important milestones with articles, infographics, blogs, vlogs, and video
Ability to engage and communicate technical solutions clearly and succinctly with both a technical and non-technical audience at all levels, from Software Engineers through senior Executives
Partner with product owners to produce engaging and impactful engagement materials for internal events such as PowerUp
Collaborate with Line of Business, Technology Hub, and Global Technology Communications teams to leverage Line of Business and location communications vehicles to ensure an aligned cascade of messaging across Global Technology
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to implement operational effectiveness initiatives
Prior working exposure to operations of the product development life cycle and agile methodologies
Proven success in a similar role including hands-on content creation for technology deliverables in a consumable manner for audiences of all backgrounds
Demonstrable experience of leveraging modern communications styles for strategic content generation and creation including articles, blogs, vlogs, infographics, visuals and presentation building
Preferred qualifications, capabilities, and skills
Native to social and digital media practices, with an appetite to bring new and fresh approaches to audience engagement and media influencing
Creative flair to produce stylish and engaging content, adopting modern communications practices and styles to inspire and influence
Technical capability to manage digital media channels including intranet creation, video production, collaboration and measurement tools
Versatility to identify with and appeal to key audience personas whilst ensuring a consistent and aligned strategic narrative
Ability to effectively advise, partner and collaborate with executive team members and peers in order to execute on engagement plan
Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in adynamic, fast-paced environment
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