TALENT Software Services is hiring: Community Manager/Moderator i...
TALENT Software Services - Stamford, CT, United States, 06925![TALENT Software Services](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
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Overview
Summary:
This is a unique opportunity for a creative and charismatic individual to be part of the community management team for client Peer Community (GPC). GPC is a platform for the world's most influential network of business leaders to share Q&A posts, polls, and altogether interact with each other in an environment that prioritizes the discussion of key issues and critical business decisions. We are looking for a Community Manager/Moderator (Contractor), to work on several business initiatives and be empowered to lead problem solving leading to continuous improvement. A successful candidate will have a deep understanding of business operations, content creation, engagement with clients and community members.
What you'll do:
- Successfully moderate activity within our platform
- Rigorously track user data and maintain CRM details
- Craft compelling messages and updates to our clients and members
- Demonstrate a proactive approach to the improvement or optimization of existing processes
- Work towards streamlining processes and building best practices around maintaining/enhancing quality.
What you'll need:
- 3-5+ years of professional aligned experience. Ideal candidates should include direct "Community Managers or Moderators", "Content Creators / Writers", "Social Media Content Managers", or "Content Marketers".
- Ideal candidates will have a background in Technical Writing / Editing or Business Writing / Editing.
- Microsoft Office expertise – Excel, PowerPoint.
- Understanding of complex technology products.
- Proficient with conducting secondary research.
- Excellent attention to detail, including ability to identify, dig into, and remedy errors.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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