Tesla
Technical Writer, Residential Energy
Tesla - Las Vegas, Nevada, us, 89105
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Overview
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Overview
The Process & Quality Engineering team Technical Writer will create, manage, and facilitate a wide variety of operational procedures that support customers and internal teams for the Residential Energy business. The team is looking for an experienced Technical Writer who will conceptualize and deliver content designed to enhance the understanding and adherence of processes and support training. This individual will facilitate content that supports key performance indicators and will direct the structure of internal resources, while ensuring alignment to external resources. This is a multi-faceted role where you are expected to have knowledge of the product and market for energy storage, along with great interpersonal communication. Our team is highly collaborative, creative, passionate and has a shared desire to break new ground in a constantly shifting technology and market landscape.
Responsibilities
Evaluate and improve training materials based on feedback from business partners Gain deep technical knowledge of Tesla products and processes through collaboration with trainers, engineers, and frontline employees Develop and maintain technical documents, including SOPs, resource pages, and customer support guides Partner with cross-functional teams to gather and refine technical information Create content that adheres to Tesla's quality standards and brand guidelines Manage documentation projects, ensuring timely delivery and task prioritization Analyze feedback to enhance documentation accuracy, accessibility, and relevance Requirements
Exceptional writing, editing, and communication skills Proven experience in technical writing, preferably in technology or automotive industries Ability to understand and simplify complex technical concepts Proficiency with documentation tools and software, such as Adobe Suite, DITA, or similar Strong organizational and project management skills A proactive mindset with a keen eye for detail and commitment to excellence Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Responsibilities
Evaluate and improve training materials based on feedback from business partners Gain deep technical knowledge of Tesla products and processes through collaboration with trainers, engineers, and frontline employees Develop and maintain technical documents, including SOPs, resource pages, and customer support guides Partner with cross-functional teams to gather and refine technical information Create content that adheres to Tesla's quality standards and brand guidelines Manage documentation projects, ensuring timely delivery and task prioritization Analyze feedback to enhance documentation accuracy, accessibility, and relevance Requirements
Exceptional writing, editing, and communication skills Proven experience in technical writing, preferably in technology or automotive industries Ability to understand and simplify complex technical concepts Proficiency with documentation tools and software, such as Adobe Suite, DITA, or similar Strong organizational and project management skills A proactive mindset with a keen eye for detail and commitment to excellence Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program