Technical Writer I
Agility 360 - Austin, Texas, us, 78716![Agility 360](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Agility 360
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Overview
Agility 360 is searching for a Technical Writer I to assist on a contract project with our growing client. The ideal candidate will have experience in the banking or finance industry and a strong focus on compliance. They will be responsible for working on policy and procedures, training material, and other internal processes.
Responsibilities
Knowledge of banking or finance within the scope of a technical writerCollaborate with SMEs to develop documentation for product features, fixes, and changesCollaborate with other members of the Documentation team to develop and maintain appropriate and consistent style and messaging standards across all documentation resourcesDesigns, develops, and maintains policy and procedural manual(s)Write documentation required to support operational policies and proceduresDevelop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specificationsReads, writes, compiles, and updates technical documents, including descriptions, policies, processes, procedures, presentations, and learning solutionsEvaluate current content and develop innovative approaches for improvementAttending meetings and/or interviewing subject matter experts engaged in mortgage servicing operations to develop technical documents requiredQualifications
Bachelor's degree preferred, High School (diploma) or GED required2+ years of experience as a Technical Writer requiredAt least 1 year of working in the banking or financial industries strongly preferredStrong technical writing skills (clear, concise, and complete manner)Strong grammar skills (grammar, punctuation, spelling, usage)Strong oral communication skillsWilling to take initiative to develop systems expertiseGood teamwork qualitiesDetails
Contract projectPay is based on experienceMust live in Austin, TX or willing to commute in a few times a monthMust pass a background and drug screening