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Job Description:

NDi is seeking a Technical Writer-Trainer with a solid background in developing, writing, editing, and teaching technical material. This role will support a project team tasked with setting up an enterprise system and service for a government customer. Your contributions will be key in ensuring that accurate and timely technical training materials is developed and taught to government officials within the United States and abroad.

Why NDi?

We value our employees and offer a competitive salary along with a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance
• Matched 401(k) Plan
• NDi-Paid Life Insurance
• Pet Insurance
• Legal Resources
• Short-Term and Long-Term Disability
• Paid Time Off (PTO) and Paid Federal Holidays

Requirements:

• U.S. Citizenship is required
• Active Secret security clearance required
• Must possess a valid and current Passport.
• This position is remote but will require up to two weeks of travel to one or more of the following locations: Hawaii (Oahu), S. Korea, Germany, Kuwait, North Carolina, Virginia, Arizona, Washington State

Qualifications and Experience:

• 3 to 5 years of experience in training and producing technical documentation and related artifacts
• Bachelor's degree (BA/BS) in English, Journalism, History, Political Science, Communications, Computer Science, Information Technology, or a related field.
• Experience developing training material and documentation
• General knowledge of DoD classified and unclassified networks
• Expertise in Microsoft Office tools, especially Word, Outlook, and PowerPoint
• Proficiency in SharePoint and MS Teams.
• Experience creating 508-compliant documents

Preferred Qualifications:

• Experience working with Commercial Solutions for Classified (CSfC) Systems
• Workable knowledge writing, editing, or updating RMF documentation, including System Design Plans, POA&Ms, Configuration Management Plans, and Access Control Plans.
• Previous training experience within the DoD.
• Direct experience providing in-person and virtual training for new or existing equipment.
• Previous technical writing experience as a member of an enterprise network project.
• Certified Professional Technical Communicator (CPTC) certification.
• Experience writing 508-compliant documents.

Responsibilities:

• Travel and Training: Work with contractors and government stakeholders to coordinate and conduct technical training for locations within the continental United States and/or Hawaii, Germany, S. Korea, and Kuwait.
• Training Duties: Only as needed, collaborate with cybersecurity and technical staff to develop training artifacts, and deliver virtual or in-person training for new government users.
• Document Development: Work with a team to research and edit several types of existing documents, including training plans, user guides, technical system documentation, process and procedure documentation, and short videos for a global enterprise IT system.
  
• Collaboration: Work closely with technical teams to understand documentation requirements and the products being developed. Collaborate with internal and external stakeholders to ensure documentation accuracy.
• Artifacts Development: Upon request, work with your teammate(s) to assist in collecting and organizing information required for user manuals, training materials, installation guides, proposals, and reports.
• Editing: If requested, work with technical staff to edit functional descriptions, system specifications, user manuals, special reports, and other customer deliverables.
• Job Aids and Tutorials: Develop easy-to-understand job aids and tutorials to guide government technical staff through processes in different program functional areas.
• Audience-Appropriate Documentation: Assist project leadership in tailoring documentation to suit its intended audience, ensuring that content is clear and comprehensible.
• Documentation Management: Leverage the existing SharePoint repository to create, update, and manage documentation related to the project.
• Technical Proficiency: Grasp complex technical concepts and work with subject matter experts to present them clearly in text and visuals.
• Content Analysis: Analyze existing content for reuse and incorporation into new documentation.
• Communication: Exhibit strong written and verbal communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Content Creation: Create and update content based on templates and existing documents.

Compensation and Benefits:

At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

Veterans First Commitment:

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.

Commitment to Diversity:

NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.

Compensation and Benefits:

At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

Veterans First Commitment:

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.

Commitment to Diversity:

NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.

Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!