Technical Content Writer Job at Odoo in Buffalo
Odoo - Buffalo, NY, United States, 14266
Work at Odoo
Overview
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Overview
This range is provided by Odoo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$55,000.00/yr - $70,000.00/yr
Technical Content Writer
Hybrid (3 days onsite, 2 days remote) – Buffalo, NY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo is an open-source, enterprise resource planning (ERP) software used by 12+ million users worldwide, tailored specifically to small-to-medium-sized businesses (SMBs).
About the role
As a Technical Content Writer, you will be responsible for developing in-depth, accurate, and consumable technical content across Odoo’s content marketing pipelines, which include: User Documentation, Product Tours, eLearning Tutorials, Paid & Organic Microcontent, and Whitepapers.
The emphasis for this role is technical. Only writers who possess the technical aptitude and can communicate complex technical information will be considered.
Technical writers at Odoo will learn all of the ins and outs of the software and are expected to become product experts for their given business scope.
About the team
New hires would join a talented group of smart and capable individuals who all bring various talents to the Content Marketing team.
About You
Ideal candidates for this role value the pursuit of knowledge, can operate independently, are collaborative and helpful, and have an entrepreneurial/growth mindset.
Responsibilities:
- Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities.
- Peer review content using best practices from Odoo’s global and US-specific guidelines.
- Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users.
- Independently author new technical support and user documentation articles.
- Read and write in RST markup and submit new/improved documentation using Git.
- Manage tasks using Odoo Project, adhering to an annual content calendar.
Qualifications:
- Bachelor’s Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field.
- 1+ year of experience in technical writing, focusing on business applications or software platforms.
- A portfolio of writing samples that demonstrate technical documentation skills.
- Experience with technical documentation, specifically within ERP or SaaS environments.
- Proficiency with Git/GitHub or similar version control systems.
- Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment.
Nice to Have:
- Experience working with SaaS platforms or within a SaaS company environment.
- You value precision in language and technical expertise.
- You thrive in a fast-paced, hands-on start-up environment.
- Open-minded and agile, you continually strive to improve and innovate.
- Approachable, honest, and a fun team player.
Compensation and Perks:
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits.
- PTO (Paid-time-off), paid sick days, and paid holidays.
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals.
- Snacks, fruit, and coffee/drinks on tap!
Seniority level
Entry level
Employment type
Full-time
Job function
Writing/Editing, Marketing, and Business Development
Industries
Software Development
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