PART TIME(20-34.5 HOURS) - SPECIALTY SALES ASSOCIATE JEWELRY DEPT...
Navy Exchange Services (NEX) - San Diego, California, United States, 92108Work at Navy Exchange Services (NEX)
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Overview
Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service,
cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
Uses specific knowledge to demonstrate product features and provide comparisons with similar products. When selling clothing or military uniforms may be required to take upper and lower body measurements for the purpose of ensuring proper fit of tailored articles. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation. May handle special order merchandise requests including ordering tracking and providing updates to customer. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories . Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS - Product Knowledge, in depth technical knowledge of how products work, warranties and ability to compare products by features. Experience - 1-2 years of Retail or relevant work experience required 6 months of product specific experience required. Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
Ability to understand and problem solve customer needs. PHYSICAL DEMANDS / WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. May work across multiple departments based upon business needs. The initial assignment is in the Jewelry Department. This position is covered by American Federation of Government Employees Local 3723 Union Agreement.
By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.