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Excelsior University is seeking a user-centered UI/UX Designer to join the enrollment marketing team and create thoughtful, accessible, and high-converting digital experiences. This role will partner closely with web, digital marketing, and content teams to improve Excelsior’s online presence across platforms. Reporting to the Creative Director, the UI/UX Designer will play a vital role in refining website navigation, landing pages, and user flows that have a positive influence student recruitment. This hybrid role is based in Albany, NY, with two on-site days per week.

Help shape seamless, engaging digital experiences that empower adult learners to take the next step in their education journey.

Duties and Responsibilities:

• Design and enhance digital experiences across Excelsior’s website and landing pages.
• Develop wireframes, prototypes, and mockups to communicate design improvements.
• Apply mobile-first and responsive design principles to all digital assets.
• Improve site structure and usability to support engagement and conversion.
• Collaborate with the SEO Manager to optimize design for search performance.
• Use analytics and heatmaps to inform design decisions and identify friction points.
• Conduct usability testing, A/B testing, and surveys to guide continuous UX improvement.
• Analyze research findings and implement data-informed design enhancements.
• Ensure alignment of UI design with brand identity in partnership with the Creative Director.
• Work closely with content, design, and digital marketing teams on implementation.
• Contribute UX input on email templates, ads, and campaign visuals.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Bachelor’s degree in UX/UI Design, Graphic Design, or a related field
• At least two years of experience in UI/UX design, usability research, or web design.
• Proficient in tools such as Adobe XD or Sketch and familiar with analytics platforms including Google Analytics, heatmaps, and A/B testing tools.
• A strong understanding of responsive design, accessibility standards, and user-centered design principles is essential.
• Comfortable interpreting user data and research insights to inform intuitive, effective design solutions that enhance the digital experience and support marketing goals.

Preferred Qualifications:

Experience in higher education or mission-driven digital environments.

Knowledge of SEO, conversion rate optimization (CRO), and front-end collaboration.

Working knowledge of HTML, CSS, or JavaScript (for design collaboration).

Certifications in UX research or Google UX Design.

The hiring salary range for this position is $60,000.00 - $67,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Application Information

If you have problems with online submission, please call 518-608-8238 .

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

AA/EOE/ADA

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

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