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Job Title: UX/UI Designer – Conversational Design About the Role We are seeking a UX/UI Designer with a strong focus on conversational design to shape intelligent, intuitive digital interactions across chat and voice platforms. You’ll collaborate closely with cross-functional teams to design and optimize AI-powered experiences using tools like NLX, Netomi, and other conversational platforms. Responsibilities Design user-centric conversational flows for chat and voice applications (e.g., NLX, Netomi) Translate business and user needs into intuitive conversation structures and UX/UI patterns Collaborate with developers, product managers, and AI trainers to implement and iterate designs Conduct usability testing, analyze results, and refine conversational interfaces accordingly Apply best practices for tone, personality, and accessibility in conversational interactions Create wireframes, mockups, and interaction models for bot and voice interfaces Ensure consistency across platforms while adapting for context (web, mobile, IVR, etc.) Requirements 3+ years in UX/UI design with a portfolio showcasing conversational work Experience with conversational AI platforms (NLX, Netomi, Dialogflow, etc.) Strong understanding of natural language UX and voice interface design Familiarity with prototyping tools (e.g., Figma, Sketch, Adobe XD) Excellent communication skills and a collaborative mindset Ability to simplify complex workflows and guide users with clear, helpful interactions Preferred Experience working with AI/NLP teams or in customer support automation Familiarity with analytics tools to measure bot performance and user experience Writing experience in UX microcopy or chatbot scripting Hope to hear back from you soon.