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At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values:

• Win as One.
• Delight Customers.
• Deliver Great Outcomes.

About the role:

We are looking for a detail-oriented and highly organized Public Relations Specialist to execute PR strategies as a member of the Communications team. This role requires strong project and time management skills, the ability to collaborate with agencies, and a keen eye for tracking and reporting on PR results. You will play a critical role in coordinating executive spokesperson engagements, ensuring consistent messaging, and supporting media relations efforts.

This position is hybrid (3 days per week in office) and is located in Austin, Texas.

What will you be doing?

• Execute PR strategies and campaigns in alignment with company goals.
• Manage relationships with external PR agencies to ensure seamless execution of initiatives.
• Track, analyze, and report on PR performance metrics, providing insights and recommendations for improvement.
• Coordinate and schedule media opportunities for executive spokespeople, including interviews, press briefings, and speaking engagements.
• Assist in drafting and editing press releases, media statements, and other external communications.
• Monitor media coverage, industry trends, and competitor PR activities to inform strategic decisions.
• Support crisis communication efforts as needed, ensuring timely and effective responses.
• Collaborate with internal teams to align messaging and support cross-functional PR efforts.

What are we looking for?

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field or related experience.
• 3-5 years of experience in public relations, media relations, or corporate communications.
• Strong writing, editing, and verbal communication skills.
• Proven ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
• Excellent organizational and time management skills with high attention to detail.
• Ability to work both independently and collaboratively across teams and with external agencies.

What will make you stand out?

• Experience working with PR agencies and managing media relations.
• Strong analytical skills with the ability to interpret PR performance metrics.
• Knowledge of media monitoring tools and reporting platforms.
• Proactive, solution-oriented mindset with strong problem-solving abilities.
• Ability to build relationships with journalists, influencers, and key industry stakeholders.

The Tech:

• Google Suite
• PR monitoring and media database tools (e.g., Muckrack, Cision, Meltwater)
• Project management tools such as Jira
• Experience with media outreach platforms and social listening tools

What do we offer?

• We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
• Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
• We offer 12 paid holidays for all of our US employees!
• 401k employer matching program – because your future deserves a friendly boost!
• ️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• ️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
• Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
• ️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• Employee Assistance Program. We offer up to 8 free mental health sessions.
• We offer gym discounts to help you stay fit and healthy!
• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• Employee Referral Program! We reward employees helping us find top talent!
• An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties:

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled