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User Experience Research Intern, Summer 2025 at EBSCO Information Services in Boise, Idaho, United States Job Description EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity EBSCO Information Services (EIS) is seeking a passionate UX research intern to join a growing team of UX professionals delivering evidence-based insights that strengthen EBSCO's market-leading suite of database products. This remote position is U.S.-based only (excluding U.S. territories). What You'll Do + Assist in the design of mixed-method research studies that directly impact product design and elevate the user experience of EBSCO products + Conduct discovery interviews, concept tests, usability tests and other forms of contextual inquiry with college students, faculty, librarians, and cutting-edge researchers + Analyze research data to identity pain points and opportunities in EBSCO research databases and related products + Create user journeys, empathy maps, and other UX artifacts to enrich EBSCO user personas and promote knowledge of our users + Advocate for user-centered product solutionsand weigh-in on product decision-making with data-backed recommendations + Leverage UX methods and metrics to champion the needs of users and communicate the business value of user-centered research and design Your Team You will be welcomed as a member of EBSCO's User Research team, working with experienced UX professionals in a fast-paced, agile environment applying evidence-based insights to real-world products.Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a enter the role title and your development and career growth at EIS. About You + Current graduate student in a human-fa To view full details and how to apply, please login or create a Job Seeker account