HireTalent - Staffing & Recruiting Firm is hiring: User Experienc...
HireTalent - Staffing & Recruiting Firm - Fort Worth, TX, United States, 76102
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Overview
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Overview
UX Researcher
to lead
product portfolio research
in a
portfolio and product-based culture . The role involves conducting
qualitative and quantitative UX research , influencing product decisions, and scaling
ResearchOps . You will work in a
cross-functional agile team , advocating for
user-centered design
and improving research infrastructure. Key Responsibilities: Conduct UX research using
heuristic reviews, click tests, surveys, eye tracking, usability testing (UserZoom, UserTesting, Userlytics), user interviews, and competitive analyses . Analyze
Adobe Analytics, Quantum Metric , and other data sources to supplement research strategies. Create and manage
Customer Journey Maps and Service Blueprints
to improve customer experience. Effectively present research insights to stakeholders and product teams. Benchmark product performance using
quantitative UX metrics
and identify areas for improvement. Manage research tools, software/hardware, and participant recruitment. Scale
ResearchOps , improve research infrastructure, and mentor junior researchers. Required Qualifications: 5+ years
of applied UX research experience in large enterprises. Strong expertise in
user-centered design, qualitative and quantitative research methods . Proficiency in
UX design/prototyping tools :
Figma, Zeplin, Sketch, Adobe CC, Flinto . Experience with
analytical tools :
Adobe Analytics, Quantum Metric . Strong communication, project management, and stakeholder collaboration skills. Advanced
Excel
skills for data analysis. Preferred Qualifications: 7+ years
of UX research experience in a
portfolio-based environment . Experience in the
aviation industry
or with
unionized workforces . Knowledge of
AI applications in UX research . Experience
scaling research practices
and setting up
research repositories . Graduate degree in
HCI, Human Factors, Psychology, Computer Science, or related fields .
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