Warner Bros. Discovery
UX Researcher, New Products
Warner Bros. Discovery - New York, New York, us, 10261
Work at Warner Bros. Discovery
Overview
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Overview
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the
storytellers
bringing our characters to life, the
creators
bringing them to your living rooms and the
dreamers
creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.
Your New Role…
The UX Researcher is responsible for exploring insights about users through a variety of methods whether it be surveys, interviews, data analysis, usability studies, diary studies, and ethnographic observation, or new methods. UX Researchers own the research process from screening participants and defining test plans to analyzing data and synthesizing results in a fast-paced and collaborative environment.
We seek individuals who have a combination of direct-to-consumer product expertise, data literacy, content development and a growth mindset. We are seeking individuals with a mixed-methods background (comfortable with qualitative and quantitative methods) who will design and execute studies that address both user behavior and attitudes, using the right methodology for the right question.
Your Role Accountabilities…
• Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
• Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention.
• Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations.
• Establish strong and productive relationships with product management and cross-functional teams to understand the needs of the business and use that knowledge to inform research strategy.
• Collaborate cross-functionally around strategic initiatives with larger Research & Analytics team to align resources and methodology with business needs
Qualifications & Experience…
• 3 or more years of experience as a UX researcher or research analyst; internships or graduate level work considered in lieu of experience.
• D2C experience researching touchpoints in the acquisition and conversion funnel.
• Experience working with cross functional teams in support of product development
• Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences.
• Proficient in MS Suite, usability study software, and/or statistical research software.
The Nice to Haves…
• BA Human Computer Interaction, Information Science, Psychology or Social Sciences.
• Strong problem-solving aptitude and natural curiosity.
• Experience working in digital news or a strong interest in news.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page (https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $0.00 - $0.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the
storytellers
bringing our characters to life, the
creators
bringing them to your living rooms and the
dreamers
creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.
Your New Role…
The UX Researcher is responsible for exploring insights about users through a variety of methods whether it be surveys, interviews, data analysis, usability studies, diary studies, and ethnographic observation, or new methods. UX Researchers own the research process from screening participants and defining test plans to analyzing data and synthesizing results in a fast-paced and collaborative environment.
We seek individuals who have a combination of direct-to-consumer product expertise, data literacy, content development and a growth mindset. We are seeking individuals with a mixed-methods background (comfortable with qualitative and quantitative methods) who will design and execute studies that address both user behavior and attitudes, using the right methodology for the right question.
Your Role Accountabilities…
• Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
• Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention.
• Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations.
• Establish strong and productive relationships with product management and cross-functional teams to understand the needs of the business and use that knowledge to inform research strategy.
• Collaborate cross-functionally around strategic initiatives with larger Research & Analytics team to align resources and methodology with business needs
Qualifications & Experience…
• 3 or more years of experience as a UX researcher or research analyst; internships or graduate level work considered in lieu of experience.
• D2C experience researching touchpoints in the acquisition and conversion funnel.
• Experience working with cross functional teams in support of product development
• Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences.
• Proficient in MS Suite, usability study software, and/or statistical research software.
The Nice to Haves…
• BA Human Computer Interaction, Information Science, Psychology or Social Sciences.
• Strong problem-solving aptitude and natural curiosity.
• Experience working in digital news or a strong interest in news.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page (https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $0.00 - $0.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.