Technical Writer II - AJC
Cox Communications - Atlanta, Georgia, United States, 30383
The largest private broadband company in America, proudly serving over 6.5 million residences and businesses
Overview
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Overview
Company
Cox Enterprises
Job Family Group
Engineering / Product Development
Job Profile
Technical Writer II
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation Compensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Enterprises and the Atlanta Journal Constitution (AJC) is looking for a
Technical Writer II
to join the team.
As the Technical Writer, you will join the AJC product team, working closely with product managers, software developers, UI/UX designers, platform engineers and end users. You will create clear, user-friendly documentation for our internal tools, content delivery platforms, and user interfaces, ensuring both technical teams and end users can effectively utilize our technology stack. Additional responsibilities include support for architectural review discussions and process workflows.
Responsibilities: Create documentation after a thorough collaboration with subject matter experts and technical leads Disseminate technical information in easy-to-understand language for non-technical audience Create and maintain technical documentation for our delivery platforms and internal tools Document APIs, SDKs, and integration procedures for our content management systems Work closely with development teams using Agile methodologies Use version control systems (like Git) to maintain documentation Create user guides and technical specifications for new features and platform updates Document UI/UX workflows and design system components Develop and maintain a consistent documentation style guide across technical platforms Collaborate with QA teams to ensure documentation accuracy and completeness Document system and process workflows Excellent technical writing skills Excellent verbal communication skills Minimum Qualifications
•
Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Proficiency with Zendesk, Microsoft Suite and documentation tools Experience with markdown and docs-as-code approaches Understanding of software development lifecycles and UI/UX documentation Ability to read and understand basic code (HTML, CSS, JavaScript) for documentation purposes Strong technical comprehension skills to translate complex systems into clear documentation
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Job Family Group
Engineering / Product Development
Job Profile
Technical Writer II
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation Compensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Enterprises and the Atlanta Journal Constitution (AJC) is looking for a
Technical Writer II
to join the team.
As the Technical Writer, you will join the AJC product team, working closely with product managers, software developers, UI/UX designers, platform engineers and end users. You will create clear, user-friendly documentation for our internal tools, content delivery platforms, and user interfaces, ensuring both technical teams and end users can effectively utilize our technology stack. Additional responsibilities include support for architectural review discussions and process workflows.
Responsibilities: Create documentation after a thorough collaboration with subject matter experts and technical leads Disseminate technical information in easy-to-understand language for non-technical audience Create and maintain technical documentation for our delivery platforms and internal tools Document APIs, SDKs, and integration procedures for our content management systems Work closely with development teams using Agile methodologies Use version control systems (like Git) to maintain documentation Create user guides and technical specifications for new features and platform updates Document UI/UX workflows and design system components Develop and maintain a consistent documentation style guide across technical platforms Collaborate with QA teams to ensure documentation accuracy and completeness Document system and process workflows Excellent technical writing skills Excellent verbal communication skills Minimum Qualifications
•
Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Proficiency with Zendesk, Microsoft Suite and documentation tools Experience with markdown and docs-as-code approaches Understanding of software development lifecycles and UI/UX documentation Ability to read and understand basic code (HTML, CSS, JavaScript) for documentation purposes Strong technical comprehension skills to translate complex systems into clear documentation
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.