Technical Writer
BayOne Solutions - New York, New York, United States,![BayOne Solutions](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at BayOne Solutions
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Overview
Overall Responsibilities:We seek a Tech Writer with advanced knowledge and experience in creating and translating UX design specifications and guidelines into customer-facing, easy-to-understand content for the internal spec site. This includes developing high quality design documentation, working with contributing teams to improve design documentation, responding to incoming requests, and maintaining and developing clear information architecture for the design guidelines site.
Top Responsibilities:Draft and publish customer-facing design documentation for design system offeringCollaborate with stakeholders to obtain critical information for contentCollaborate with technical writers on the engineering team to ensure UX and engineering documentation remains in sync.Maintain high quality, consistent documentationWork collaboratively and proactively in a diverse team environment, involving multiple stakeholders.
Mandatory Skills/Qualifications:Excellent verbal and written English language skillsAbility to translate highly technical documents into easily understandable support content for customers.5+ years of experience in technical product writing such as software, web, and app-based products3+ years of experience working in a complex, cross-functional technology organizationStrong foundation and experience working with design teams to document UX guidelines including considerations such as design configuration, accessibility, localization and internationalizationExperience writing across multiple platformsPortfolio demonstrating contributions to systems thinking and the ability to create clear and consistent guidelines across a design system websiteExperience using an internal CMS, able to assess its flexibility and limitations
Non-Essential Skills/Qualifications:
(Skills that would be nice to have but are not essential in the role)Working knowledge of FigmaExperience with Design Systems