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Join to apply for the Senior UI/UX Designer role at Hatch

Join to apply for the Senior UI/UX Designer role at Hatch

Senior UI/UX Designer

MUST BE BASED IN THE NYC - No Relocation

• At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.
  
  

HATCH

https://www.usehatchapp.com/

Senior UI/UX Designer

MUST BE BASED IN THE NYC - No Relocation

About Hatch

• At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.
  
  

About The Role

• We're looking for a Senior Product Designer to join Hatch’s high-impact product and engineering team. This is a senior-level role focused on designing elegant, scalable, and developer-friendly interfaces using ShadCN UI and modern design systems. You'll work closely with engineers, product managers, and AI researchers to shape intuitive experiences across our platform and AI-powered workflows. This role reports directly to the CEO.
  
  

Location

• Hybrid in NYC (SoHo office)
  
  

What You’ll Do

Interface Design & Systems Thinking

• Own the end-to-end design of core product experiences across web and internal tools.
• Build scalable UI systems using ShadCN and Tailwind CSS, in collaboration with front-end engineers.
• Design for developer-facing tools, AI workflows, and data-heavy interfaces that balance power and simplicity.
  
  

Product Collaboration

• Work closely with product and engineering to shape feature requirements and prioritize design investments.
• Lead the design process from early exploration through polished execution — sketches, prototypes, and handoff-ready components.
  
  

Design System Leadership

• Own and evolve our design system, ensuring consistency across Hatch's platform.
• Contribute to a scalable component library built on ShadCN that integrates seamlessly with our React + Tailwind stack.
  
  

User Research & Feedback

• Drive continuous feedback loops with users through testing, interviews, and rapid iteration.
• Turn complex workflows into intuitive interfaces informed by research and behavior data.
  
  

Cross-functional Partner

• Advocate for design best practices across the company.
• Partner with engineering on implementation, performance, and accessibility — not just pixels.
  
  

What We’re Looking For

• 6+ years of experience in product design, UX/UI, or systems design in high-growth tech environments.
• Mastery of Figma and comfort working closely with React-based component libraries like ShadCN or Chakra UI.
• Proven track record of designing interfaces for complex applications, ideally with developer or data-facing features.
• Experience working in cross-functional teams where design is a strategic partner.
• A systems-thinking mindset — you care about reusability, scalability, and clarity in your work.
• Strong communication skills and the ability to explain design rationale to both technical and non-technical partners.
  
  

Nice to Have

• Experience designing for AI or data-driven products.
• Familiarity with Tailwind CSS, Next.js, or Radix UI.
• A personal interest in developer tools, infrastructure, or technical problem-solving.
  
  

Why You Should Join

• Design at the frontier of AI and software infrastructure — shaping the tools that power tomorrow’s workflows.
• Join a culture that values speed, trust, and technical depth across all functions.
• Work with a world-class team of engineers, product leaders, and ML practitioners who care deeply about quality and craft.
  
  

What We Offer

• Competitive salary and equity
• Medical, dental, and vision benefits
• 401(k) plan
• Flexible PTO
• Opportunity to build at the ground floor of a high-growth, mission-driven company
• Not offering sponsorship
  
  

Why Hatch

• Shape the future of AI-driven customer service
• Build alongside founders and leaders who value speed, ownership, and ambition
• Solve hard problems that impact real businesses and customers
• Join a team of builders who care about great engineering, fast execution, and each other
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Software Development

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