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Sr. Instock Manager - Music Merch and Physical Media, Digital and Physical Music Job ID: 2900535 | Amazon.com Services LLC About Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Amazon is looking for a driven, strategic, customer-centric leader with experience improving operations and utilizing data to drive business improvements, in order to grow our Physical Music and Merch business. As part of connecting artists with their fans, the successful candidate will be skilled at gaining cross-functional support from internal and external teams to drive operational improvement initiatives and will be responsible for working with Tier-1 Music vendors to optimize the end-to-end supply chain and improve inventory availability for customers. The position requires an individual who can work autonomously in a highly demanding and often ambiguous environment. The Sr Instock Manager will be an owner, solution-oriented, and able to focus on delivering results. They will bring a proven track record of connecting complex processes and leveraging other teams and existing processes. Where processes do not exist, they will create them with an eye on scaling and simplifying. In this role you will: Work directly with top vendors to improve key operations metrics, including: confirmation rates, lead time, on-time delivery, and out of stock rates. Engage with central teams to drive process automation and system improvements. Develop and execute Peak and Prime Day operations plans. Lead large scale supply chain cost-saving initiatives, identifying opportunity to extend those initiatives to the broader Amazon supply chain. Perform root-cause analysis/reporting on operational issues, and then manage the solution to those issues. Develop Standard Operating Procedures for effective processes and knowledge transfer. Own & drive the roadmap for Vendor Operations metrics. BASIC QUALIFICATIONS 5+ years of Excel experience Bachelor's degree, or 5+ years of professional or military experience Experience working with complex data sets Experience communicating results to senior leadership PREFERRED QUALIFICATIONS Knowledge of statistics or other analytical techniques Experience with SQL Knowledge of P&L Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr