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About STIHL Inc: We are more than just chainsaws, blowers, and trimmers. We have a long-standing tradition of hiring diverse, talented people who help make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovation, high-quality products, and comprehensive services. Internship Summary: Be a part of an innovative team and culture.... Imagine working side-by-side with industry leaders in your field of study. Imagine building upon the skills you've learned in the classroom through real-world hands-on experience. During this internship, the intern will be assigned the following tasks/projects: Assist with formalizing & documenting processes and department support procedures. Research industry standards and compare to our current procedures for support. Assist in formalizing & documenting the process for employee engagement in department procedures. How can our employees feel more involved in giving feedback and development ideas for department support procedures? Assist with formalizing & documenting the process for writing Knowledge Articles within OneCRM: Assist with formalizing & documenting the process for on-boarding and continued learning for department employees. Assist with research of special projects such as an additional extended warranty program for our customers. Additional duties to be assigned as needed Internship Goals: Technical Writing Process Design Process Writing Marketing Programs for increasing sales Internship Requirements: Academic Year: Junior or Senior Area of Study: English, Journalism, Marketing Preferred GPA: 2.0+ Software Experience: Microsoft Office, SAP, Web Design Internship Information: Work Hours: 9:00am-5:00pm Department: Technical Services Compensation: $20/hour