Revel IT
Video Conferencing Engineer - hybrid
Revel IT - Columbus, Ohio, United States, 43224
Work at Revel IT
Overview
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Overview
Job Description
We are seeking an experienced
Video Conferencing Engineer
to deploy modern VC equipment in hundreds of rooms. The candidate should have experience with design, engineering, coordinating with installers, and troubleshooting systems. We are looking for a candidate in the greater Columbus, OH area who can work in a hybrid situation, with approximately 50% in-office work to support installations and troubleshooting. Contractor travel will be local within the Columbus, OH area. Potential for occasional after-hours work if an installation goes past normal business hours. No overtime is expected, but it could be possible occasionally if needed and pre-approved by the manager. Key Responsibilities:
This role will be a key resource providing technical support and analysis. Perform infrastructure project assignments and plan, research, evaluate, and design infrastructure solutions. Provide high-level technical support, including operation, administration, and troubleshooting activities. Adhere to client approval processes as part of change management, incident management, and trouble response scenarios. Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations. Prepare technical documentation, including procedures, manuals, and reports. Review and adhere to budgeting and approval processes while assisting with annual and project planning. May provide training and mentoring, as well as work direction, to others on the team. Requirements:
4 years of video conferencing software engineering experience with modern tools. Software experience in MS Teams and Zoom. Physical hardware experience with modern video conference room equipment. Network and security protocols and configurations. Candidate must highlight specific examples of engineering/design, implementation, user education/support, technical troubleshooting support with the 3 technology areas listed above as they relate to video conferencing. Excellent written and verbal skills. Bachelor's degree in computer science, engineering, or related technical field is required. 7 years of relevant work experience is required. Demonstrate thorough knowledge of client infrastructure, environment, components, and facilities. Exhibit and apply proficiency in analysis, design, problem-solving, troubleshooting, resolution, communication, and customer service skills. Must be a self-starter and highly motivated.
Video Conferencing Engineer
to deploy modern VC equipment in hundreds of rooms. The candidate should have experience with design, engineering, coordinating with installers, and troubleshooting systems. We are looking for a candidate in the greater Columbus, OH area who can work in a hybrid situation, with approximately 50% in-office work to support installations and troubleshooting. Contractor travel will be local within the Columbus, OH area. Potential for occasional after-hours work if an installation goes past normal business hours. No overtime is expected, but it could be possible occasionally if needed and pre-approved by the manager. Key Responsibilities:
This role will be a key resource providing technical support and analysis. Perform infrastructure project assignments and plan, research, evaluate, and design infrastructure solutions. Provide high-level technical support, including operation, administration, and troubleshooting activities. Adhere to client approval processes as part of change management, incident management, and trouble response scenarios. Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations. Prepare technical documentation, including procedures, manuals, and reports. Review and adhere to budgeting and approval processes while assisting with annual and project planning. May provide training and mentoring, as well as work direction, to others on the team. Requirements:
4 years of video conferencing software engineering experience with modern tools. Software experience in MS Teams and Zoom. Physical hardware experience with modern video conference room equipment. Network and security protocols and configurations. Candidate must highlight specific examples of engineering/design, implementation, user education/support, technical troubleshooting support with the 3 technology areas listed above as they relate to video conferencing. Excellent written and verbal skills. Bachelor's degree in computer science, engineering, or related technical field is required. 7 years of relevant work experience is required. Demonstrate thorough knowledge of client infrastructure, environment, components, and facilities. Exhibit and apply proficiency in analysis, design, problem-solving, troubleshooting, resolution, communication, and customer service skills. Must be a self-starter and highly motivated.