Get new jobs for this search by email

Job Title: AV/Telecom Support Technician

Location: Sunnyvale, CA

Minimum Requirements

• Minimum 5 years of experience in AV/Telecom support technician
• Minimum bachelor’s degree in computer science, Engineering or related discipline
• Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams
• Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco TMS and Expressway is a plus
• Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS Office skills
• Ability to work in a dynamic environment and adhere to tight deadlines
• Resilient and result driven to meet the required deadlines
• Strong communication and interpersonal skills (verbal and written)

Responsibilities

• Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing
• Provide support to UC engineers for Telecom projects, perform statistical analysis, analyze datasets and generate reports
• Planning, executing, tracking multiple meetings
• Keep up to date on virtual event technology
• Liaison between facilities and Booking team
• Scheduling, booking, planning events, conduct dry-runs, pre-production and post-production
• Attend meetings with stakeholders to identify issues and make recommendations
• Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively
• Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment
• Familiarity with Poly phones and their setup within conference rooms
• Assist in troubleshooting Microsoft Teams Meetings
• Deliver IT AV support for large group meetings and events
• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities

Regards,

Talent Acquisition Group – Strategic Recruitment Manager