iQuasar LLC
Senior Communication Administrator Lead
iQuasar LLC - Washington, District of Columbia, us, 20022
Work at iQuasar LLC
Overview
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Overview
Position:
Senior Communication Administrator (Lead)
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location:
Washington DC Position Type:
Remote in DC Metro Clearance:
Secret or above Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Vision insurance Specific Job Responsibilities: Manage and oversee the configuration, maintenance, and optimization of communication systems and network infrastructure. Provide support for VoIP, unified messaging, directory listing services, audio and data conferencing, call center and Interactive Voice Response (IVR) services, video conferencing, webcasting, streaming, and others, ensuring optimal network performance. Provide technical expertise for communication-related issues. Design, configure, and deploy communications services hardware and software including but not limited to Avaya phone system, AT&T Toll-free network, and cable management. Manage communication facilities, including changes to ports, stations, and physical inventory. Modify network routing tables, traffic patterns, and Class of Restrictions to optimize system performance. Create, change, or delete Day-of-the-Week or Time-of-Day Routing. Administer trunk groups, dialing strings, and route patterns; configure bandwidth and channel limitations for incoming/outgoing traffic. Optimize traffic flow and port utilization to maintain system efficiency. Identify and isolate faults in service, systems, terminals, or networks, coordinating with relevant teams for resolution. Add, modify, and remove hard phones, IP softphones, and extensions. Administer Class of Service and Class of Restriction for telecommunication systems. Monitor network and system performance, traffic patterns, and alarm systems. Initiate necessary maintenance, troubleshoot system faults, and obtain accurate CDR information as necessary. Required Qualifications/Skills: 15 years of relevant experience in communication administration or a related field. Bachelor’s degree in Info Systems/Relevant Field. Certified Telecommunications Network Specialist prior to onboarding (CTNS).
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Senior Communication Administrator (Lead)
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Location:
Washington DC Position Type:
Remote in DC Metro Clearance:
Secret or above Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Vision insurance Specific Job Responsibilities: Manage and oversee the configuration, maintenance, and optimization of communication systems and network infrastructure. Provide support for VoIP, unified messaging, directory listing services, audio and data conferencing, call center and Interactive Voice Response (IVR) services, video conferencing, webcasting, streaming, and others, ensuring optimal network performance. Provide technical expertise for communication-related issues. Design, configure, and deploy communications services hardware and software including but not limited to Avaya phone system, AT&T Toll-free network, and cable management. Manage communication facilities, including changes to ports, stations, and physical inventory. Modify network routing tables, traffic patterns, and Class of Restrictions to optimize system performance. Create, change, or delete Day-of-the-Week or Time-of-Day Routing. Administer trunk groups, dialing strings, and route patterns; configure bandwidth and channel limitations for incoming/outgoing traffic. Optimize traffic flow and port utilization to maintain system efficiency. Identify and isolate faults in service, systems, terminals, or networks, coordinating with relevant teams for resolution. Add, modify, and remove hard phones, IP softphones, and extensions. Administer Class of Service and Class of Restriction for telecommunication systems. Monitor network and system performance, traffic patterns, and alarm systems. Initiate necessary maintenance, troubleshoot system faults, and obtain accurate CDR information as necessary. Required Qualifications/Skills: 15 years of relevant experience in communication administration or a related field. Bachelor’s degree in Info Systems/Relevant Field. Certified Telecommunications Network Specialist prior to onboarding (CTNS).
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