Store Visual Manager Job at H&M in Boston
H&M - Boston, MA, United States, 02298
Work at H&M
Overview
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Overview
Company Description and Job Description
About the Role
As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. You will work with your store team, using your trend awareness to secure visual and commercial curation according to guidelines to actively drive sales. You lead, coach, and develop a strong Visual Merchandiser team through upskilling to ensure a sustainable talent pipeline within your store.
A Day in the Life
Working at H&M means no two days are ever the same, but typical responsibilities include:
- Contributing to the total OMNI customer experience by following visual and commercial curation guidelines.
- Representing the H&M Brand positively during customer interactions.
- Setting, implementing, and following up on store visual & commercial goals with relevant teams.
- Leading your VM team to organize, plan, and prioritize workload based on store activation plans.
- Launching and signing off global campaigns and sales activities on time.
- Ensuring good garment care, stock levels, and providing input on allocation.
- Performing sales report follow-up and identifying visual & commercial opportunities.
- Creating actions with your VM team to increase customer satisfaction and reach sales targets.
- Following procedures and best practices for OMNI services and operational routines.
Fashion & Trend Awareness
- Stay updated with fashion trends, styles, products, brands, competitors, and influencers.
- Coach your VM team to understand trend theory and mood boards for styling and presentation.
Team & Development
- Lead, inspire, and educate your store team on seasonal changes, trends, and visual & commercial information.
- Coach and develop visual and commercial skills within your team.
- Support routines and best practices for consistent standards.
- Handle recruiting, onboarding, performance management, and talent development.
- Organize and execute visual & commercial upskilling for your team.
Visual & Commercial Execution
- Manage visual, commercial, and styling curation based on calendar, trends, and guidelines.
- Ensure best practices in sample picking, stockroom management, and trend storytelling.
- Oversee window and styling execution to create an inspiring customer experience.
- Maintain store layout and display forms, ensuring sustainability.
- Collaborate with Facilities Management for lighting and store environment.
- Keep the sales floor and back of house organized and safe.
Qualifications
- Fashion-interested, curious, and creative with a proactive attitude.
- Experience as a Visual Merchandiser in retail.
- Strong leadership, coaching, and talent development skills.
- Knowledge of retail management, visual, and operational routines.
- Ability to manage sales reports and follow-up on sales performance.
Why You'll Love Working at H&M
- Valuing diversity and inclusion.
- Access to community and networking groups.
- Inclusive environment encouraging authenticity.
- Global career growth opportunities.
- Comprehensive benefits including health, wellness, and discounts.
Additional Information
Compensation: $22.82 - $25.67 hourly. Non-Exempt, Hourly. For accommodations, contact https://hm.ethicspoint.com.
Benefits include staff discounts, health coverage, retirement plans, paid leave, and more.
H&M is committed to diversity and equitable hiring practices, and we encourage applications without cover letters to reduce bias.
Our purpose is to liberate fashion for the many, fostering a culture of inclusion and self-expression.
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