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JOB TITLE:                               Business Development and Communication Coordinator (BDCC)     

Location:                                  Corporate Office

Department:                              Administration / In Office Position          

Reports To:                               The President                 

FSLA Status:                            Non-Exempt     

Revised:                                   February 26, 2025

GENERAL SUMMARY:

The BDCC will support strategic initiatives to create and maintain a positive public image for the company.  Along with active involvement in housing-related committees and boards to ensure alignment with policy development, advocacy, and best practices in the field.

ESSENTIAL JOB FUNCTIONS:

·         Serves as a liaison between the company and the public.

·         Develops a communication strategy and “voice” appropriate for reaching target audience.

·         Develops and maintains a positive public image for the company through public-facing communication.

·         Establishes and maintains positive relationships on social media, with ownership, and public interest groups.

·         Develops and/or executes social media and content strategies to release information on the company in a manner that will promote a positive public image.

·         Develop and implements a long-term plan to communicate the company’s mission statement externally.

·         Drafts and implements crisis management strategies to mitigate negative media exposure and other similar risks.

·         Performs other duties as assigned.

NETWORKING AND PARTNERSHIPS:

·         Support outreach efforts by attending industry events, meetings, and conferences.

·         Assist in maintaining relationships with government agencies, nonprofits, and real estate professionals.

·         Research and identify potential partnerships that align with our mission.

·         Prepare materials, presentations, and reports to support partnership discussions.

·         Track and follow up on networking leads and opportunities.

·         Promotes community events involving the company.

·         Actively participate in local, regional, or national housing committees, task forces, or advisory boards as a core part of the role.

KNOWLEDGE/SKILLS REQUIRED:

·         Extensive knowledge of public relation principles and strategies.

·         Extensive knowledge of social media’s best practices and strategies.

·         Excellent public speaking skills.

·         Excellent written communication skills with a proven ability to write in a journalistic style that is customary for external publications.

·         Excellent interpersonal and networking skills with the ability to build and maintain relationships with media contacts and outlets.

·         Excellent organizational skills and attention to detail.

·         Excellent time management skills with a proven ability to meet deadlines.

·         Proficient with Microsoft Office Suite or related software.

·         Candidates must be willing and able to serve on housing-related committees or boards as a required part of this role.

EDUCATION AND EXPERIENCE:

·         Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or related field preferred.

·         Three to five years of experience in public relations, communications, or related field required.

PHYSICAL REQUIREMENTS:

·         Ability to operate light office equipment and computer workstation. 

·         Requires ability to perform repetitive movement of hands, wrists and fingers for use of keyboard and the opening/closing of drawers.

·         May involve the ability to be seated for extended lengths of time, including lengthy exposure to computer screens.

·         Incidental bending, stooping, reaching, and infrequently lifting to a maximum of 50lbs.

·         May require ability to travel to other CMC locations.