City and County of Denver
Library Program Associate - Smiley Branch Job at City and County ...
City and County of Denver - Denver, CO, United States, 80285
Work at City and County of Denver
Overview
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Overview
About Our Job
ABOUT THE LIBRARY
The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials.
We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired service delivery, diverse collections, culturally-representative spaces and equitable policies & procedures.
DPL is hiring a Library Program Associate with a focus on outreach and community engagement for the Smiley Branch to help with dynamic outreach and programming opportunities, implement library services to a diverse customer base, and strengthen community connections. This role assists in providing community access to a wide variety of library services and represents the Denver Public Library Smiley Branch to stakeholders and the community. You will often assist customers with questions, provide resources, offer readers advisory and help navigate technology. In this role, you will work collaboratively with the Branch Supervisor and Mobile Services to identify library outreach needs in our neighborhood service area and assist in the planning and participation in special events. You will identify, develop and maintain strong and lasting partnerships with community partners and work directly with community members to understand and deliver on their library needs.
About Our Branch
The Smiley Branch Library is a location that is small in size but big in community engagement and customer service. This historic library branch was recently renovated to better serve the growing Northwest Denver community's needs, yet it maintains its unique charm.
About you
Our ideal candidate has:
Minimum Qualifications:
Education Requirement Bachelor's Degree in Library Science or a related field. Experience Requirement None
Education & Experience Equivalency One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
Preferred Qualifications:
Spanish Proficiency
This is part time opportunity. The hours will vary based on the outreach events that this position will participate in.
About Everything Else
Job Profile
LQ2397 Library Program Associate
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$23.33 - $29.16
Starting Pay
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
ABOUT THE LIBRARY
The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials.
We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired service delivery, diverse collections, culturally-representative spaces and equitable policies & procedures.
DPL is hiring a Library Program Associate with a focus on outreach and community engagement for the Smiley Branch to help with dynamic outreach and programming opportunities, implement library services to a diverse customer base, and strengthen community connections. This role assists in providing community access to a wide variety of library services and represents the Denver Public Library Smiley Branch to stakeholders and the community. You will often assist customers with questions, provide resources, offer readers advisory and help navigate technology. In this role, you will work collaboratively with the Branch Supervisor and Mobile Services to identify library outreach needs in our neighborhood service area and assist in the planning and participation in special events. You will identify, develop and maintain strong and lasting partnerships with community partners and work directly with community members to understand and deliver on their library needs.
About Our Branch
The Smiley Branch Library is a location that is small in size but big in community engagement and customer service. This historic library branch was recently renovated to better serve the growing Northwest Denver community's needs, yet it maintains its unique charm.
About you
Our ideal candidate has:
- Excellent customer service skills.
- Ability to provide equitable and empathetic customer service drawn from lived experiences and knowledge of EDI concepts and practices.
- Knowledge of positive youth development practices or experience (personal or professional) working with youth.
- Experience with program design and evaluation.
- Create positive experiences for library customers by providing programming and outreach, designed to educate and promote library usage, to a wide variety of audiences.
- Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Including the ability to demonstrate positive attitude, excellent interpersonal skills, cultural humility, and a sense of humor in working with customers, coworkers and community.
- Ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner including setting boundaries and safety expectations with coworkers and community members.
- May be asked to cover the public service desk to assist customers with questions, provide resources, provide advisory and help navigate technology during staffing emergencies.
- Support other library functions as needed.
- Ability to work in a physically demanding environment with continuous lifting of objects weighing up to 75 lbs and moving heavy carts in tight spaces.
Minimum Qualifications:
Education Requirement Bachelor's Degree in Library Science or a related field. Experience Requirement None
Education & Experience Equivalency One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
Preferred Qualifications:
Spanish Proficiency
This is part time opportunity. The hours will vary based on the outreach events that this position will participate in.
About Everything Else
Job Profile
LQ2397 Library Program Associate
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$23.33 - $29.16
Starting Pay
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.