Senior, Design Researcher - Data Ventures
Walmart - NJ, United States
Work at Walmart
Overview
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Overview
Job Description
- Lead strategic and tactical research projects, conducting studies from generative research to usability testing to inform and refine product direction and UX/UI.
- Apply diverse research methods such as interviews, surveys, usability testing, and ethnographic studies to gather deep insights into user needs.
- Partner with product teams to identify research questions, design studies, and inform product strategy and design decisions.
- Foster a culture of user empathy and human-centered design across the company to help teams prioritize user needs.
- Identify and communicate high-value opportunities for teams to focus on and drive toward.
- Facilitate workshops that translate research findings into strategic opportunities and actionable recommendations.
- Present insights to the product team in formats that are both actionable and engaging.
- Encourage non-research team members to actively participate in the research process, fostering a shared understanding of user needs.
- Expertise in a variety of research methods, such as usability studies, interviews, surveys, user testing, and ethnographic research.
- Demonstrated ability to work collaboratively in a cross-functional team environment and influence product strategy and design decisions.
- Ability to work independently and manage multiple projects simultaneously.
- Deep understanding of human-centered design and product development.
- Bachelor’s degree with 5-7 years of professional research experience, or master’s degree with 3-5 years of professional research experience, or 7+ years of professional research experience.
- Work samples that showcase your research experience and approach.
- Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in market research, business analysis, UX design research, or related area.
- Option 2: 5 years' experience in market research, business analysis, UX design research, or related area.
- As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
- Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area.
- Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
- Related industry experience (for example, retail, supply chain, eCommerce, healthcare).
- Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate).
- Knowledge of accessibility best practices and Walmart’s accessibility standards and guidelines.