Senior Digital Marketing Lead
University of Chicago (UC) - Chicago
Work at University of Chicago (UC)
Overview
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Overview
Location: Illinois: Chicago
Job Description:
- Manages Institute website and oversees management of Institute affiliated websites; works in collaboration with external consultants on website development and project management.
- Manages multiple Institute social media accounts, including LinkedIn, X, and Instagram; oversees management of Institute affiliated social media accounts.
- Creates and maintains a content calendar; recommends, designs, and executes various social media campaigns, including paid advertising, to support report releases, Institute programming, event registrations, audience development, awareness and engagement, and other activities.
- Manages and deploys Institute email marketing campaigns and newsletters related to specific programs, events, and other projects; maintains email marketing lists and forms.
- Provides training, support, and guidance to other communications staff members on website, social media, and email marketing projects; ensuring consistency in presentation, brand voice, and objectives.
- Oversees transition of email marketing platforms, ensuring brand consistency, audience segmentation, and development of new email marketing strategies.
- Monitors performance and key metrics to continuously improve messaging, engagement, and targeting to improve outcomes, such as growing Institute email marketing lists, website pageviews, social media following, etc.
- Proposes and develops new strategies for the Institute's storytelling, including innovative ways to create and promote content, infographics, and other thought leadership across digital channels.
- Manages digital publicity surrounding Institute events and general programming, including webinars.
- Manages upkeep of digital technologies, software, and platform subscriptions for Institute digital marketing needs.
- Monitors the online presence (websites and social media) of Institute affiliated initiatives, associated schools and centers, as well as the University of Chicago's news and events pages, for climate-related updates that would be appropriate for cross-promotion; coordinates with other campus communicators to cross-promote Institute content.
- Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include website development and maintenance; speeches and personal contact. The incumbent is still acquiring higher-level knowledge and skills.
- Develops, plans, and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view.
- Makes contributions to the media interface, including writing press releases, planning and organizing media coverage for major events, and crafting responses to sensitive or controversial issues.
- Performs other related work as needed.
Preferred Qualifications
Education:
- Bachelor's degree in communications, public relations, journalism, or a related field.
Experience:
- Minimum of five years of relevant experience.
- Managing websites, email, and social media accounts in a professional capacity.
- Background in energy/environmental issues.
- Representing a brand via social channels, including LinkedIn, X, and Instagram.
- Creating and overseeing paid social media advertising campaigns for targeted audiences, with understanding of targeting, split testing, and different ad formats.
Technical Skills or Knowledge:
- Proficiency with MS Office (Word, Excel, PowerPoint) and web-based communication methods and tools such as HubSpot and WordPress or similar platforms.
- Prior experience working with Canva, Adobe Creative Suite, or other graphic design programs.
- Photography and video experience.
Preferred Competencies
- Knowledge of current trends and best practices in digital engagement and their applications to communication strategies, including through web, email, and social media.
- Exceptional interpersonal skills, and work both independently with a high degree of initiative and collaboratively as part of a team.
- Work effectively with management, staff, researchers, students, and outside vendors and collaborators.
- Strategic and creative thinking, project management and planning skills.
- Manage and prioritize job tasks, perform effectively in a fast-paced environment, and meet deadlines in a timely manner while maintaining professionalism and product quality.
- Excellent organizational, problem-solving and decision-making skills, creativity, flexibility, and attention to detail.
Working Conditions
- This position is remote, with minimal travel to campus or external locations.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
- Three Professional References Contact Information (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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