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Go to next pageXM Cyber - IL, United States
XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premise and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.
As a senior technical writer in XM Cyber’s Product department, you’ll be responsible for:
- Maintaining product documentation, including user guides, release notes, known issues, and API guides, according to a 2-week release schedule
- Collaborating with UX and Product to write and improve feature microcopy
- Collaborating with numerous parties to create and maintain suites of in-app notifications and walkthroughs per product
- Collaborating with Research to write and improve technique, remediation, and control documentation
- Tracking and authorizing release contents for Product and CS
Requirements
- At least 4 years experience as a technical writer
- Experience with UX writing
- Experience, with recommendations, managing PM, R&D, UX, Research, and CS relationships
- Ability to work in an environment with dynamic processes
- Ability to define and hew to templates and style guides
- English at mother-tongue level
- Experience with most of these tools: GitHub, Confluence, Jira, Figma, Visual Studio, Pendo, Lokalise, Swagger, Salesforce
- Experience with most of these languages/formats: YAML, MD, JSON, HTML
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Senior Technical Writer