Admissions/Marketing Director
Arbors at Marietta - Marietta, Ohio, United States, 45750![Arbors at Marietta](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Arbors at Marietta
Overview
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Overview
Are you looking for a stable company to call home?
Arbors at Marietta not only offers you leading marketing wages but a rewarding experience to work with other warm-hearted team members who will support and guide you along your clinical career path. At the end of each day, our professional success and personal fulfillment is the reward for making a difference in the lives of our residents.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.Why Choose Arbors of Ohio?
We are proud to be one of the largest providers of skilled nursing long-term care and short-term rehabilitation services with 16 centers located throughout Ohio. While you contribute to the compassionate care for our residents, we strive to provide support, training, and commitment for you to achieve your career goals.Healthcare and Specialty Benefits:
Affordable Medical, Prescription Drug, Dental, and Vision insurance
benefits through leading healthcare insurance providers.Effective 2024 we are pleased to offer our full-time employees a variety of medical coverage options through
Anthem Blue Cross Blue Shield .We know your pet is family too!
Three Pet Insurance options
available.Intercompany
Employee Benefits Concierge to assist you
in navigating and maximizing your benefits.Leading market wages.Flexible pay options ; get paid daily, weekly, or bi-weekly with pay advances.Company paid vacation days with rollover option and sick time.Flexibility in scheduling ; inquire about available options.Excellent career advancement opportunities.Tuition Reimbursement and Student Loan Repayment programs.Company Paid Life Insurance.Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.Unlimited Employee Referral Bonuses.Achieve your success with us! Apply Today and Change Your Tomorrow!
Summary:
The Admissions Coordinator manages the facility inquiry and admission process and provides customers with facility-related information via facility tours, personal visits/assessments, conversations, and follow-up. Coordinates and implements effective customer relationship programs with the team.Qualifications:
Education:
Associate and/or bachelor’s degree in business/communications field preferred.Two years equivalent experience in a customer relations position or Admissions Coordinator position in lieu of degree.Previous healthcare community relations experience preferred.Experience:
One year of experience in a position requiring customer relations or customer service. A background in community involvement is preferred.Job Functions:
Responds to inquiry calls from hospital discharge planners, other community contacts, families, and other referral sources in a professional and timely manner, with appropriate follow-up.Conducts facility tours and manages the admission process by consistently maintaining updated bed availability and facility services information.Makes customer service calls outside the facility to medical, insurance, legal and financial professionals, and senior organizations to develop and maintain relationships.Maintains current database of existing and potential referral sources.Alerts appropriate department heads and building staff of projected changes in admissions, bed changes, and discharges.Ensures appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission.Coordinates the development and implementation of customer relationship plans and monitors results.Maintains a working knowledge of Federal and State regulations and reimbursement guidelines.Maintains a database of medical contacts/community resources and communicates this information to facility staff.Develops and implements special events and presentations targeted at community education.Performs other tasks as assigned.Knowledge/Skills/Abilities:
Knowledge of, or ability to learn, reimbursement programs from payor sources.Ability to communicate effectively with residents, their family members, referral sources, and at all levels of the organization.Skilled at making presentations/public speaking.
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