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Summary

The Digital Content Manager supports the development and management of digital content strategies to enhance brand visibility and engagement across websites, email campaigns, and other digital channels. This entry-level role focuses on content coordination, website updates, and training for digital platforms, while collaborating with global teams to ensure brand consistency and user accessibility.

Essential Functions

Oversee and execute timely global website updates, ensuring all content is accurate and aligned with brand standards.

Coordinate with global marketing teams to strategize and improve website design, creating engaging, user-focused pages.

Ensure implementation, testing, and maintenance of web properties comply with legal and accessibility standards (e.g., WCAG).

Train global markets on CMS software updates, fostering strong relationships with their teams.

Research, design, and create a training platform for internal departments and external global markets to support CMS and content processes.

Mentor and coach online content administrators, providing guidance to enhance their skills and performance.

Collaborate with data analytics to create A/B tests and implement the necessary changes after results have been recorded.

Work with global teams to create ADA-compliant websites, ensuring keyboard accessibility and screen reader compatibility.

Manage CMS user access, content creation for IT projects, and redirect administration tools.

Support global markets during platform transitions, including image updates, dynamic page creation, and translation implementation.

Work with the digital search team to improve Young Livings presence on search engines and social media platforms.

Enhance user experience by designing visually appealing, mobile-friendly pages in collaboration with global markets and UX teams.

Partner with IT to develop advanced content features.

Competencies

Content Management: Ability to create and maintain consistent, high-quality digital content.

Project Management: Skilled in balancing multiple projects at a time and moving them through to completion.

Collaboration: Proficiency in working with global and cross-functional teams to achieve shared goals.

Attention to Detail: Commitment to ensuring accuracy and compliance in content and accessibility.

Adaptability: Flexibility to learn new tools and adjust to evolving digital trends.

Skills & Qualifications

Excellent written and verbal communication skills for content creation and team coordination.

Basic knowledge of content management systems (e.g., Contentful, Shopify, or equivalent).

Familiarity with digital marketing tools, SEO principles, and analytics platforms (e.g., Google Analytics).

Strong organizational and time management skills to handle multiple tasks and deadlines.

Detail-oriented with the ability to work collaboratively in a team-oriented environment.

Exposure to design tools (e.g., Adobe Creative Suite, Canva) is a plus.

Preferred Education & Experience

Bachelors degree in Marketing, Communications, Journalism, or a related field.

Internship or project experience in digital content creation or marketing.

Familiarity with Content management systems, Google Analytics, Adobe Creative Suite, or Canva.

Required Education & Experience

Bachelors degree in Marketing, Communications, Journalism, or a related field, or equivalent combination of education and up to 2 years of experience in a content-related or marketing support role.

Supervisory Responsibility

This job does not
have supervisory responsibilities.

Career Development Opportunities

Skill Building: Access to training in CMS platforms, SEO, digital marketing tools, and mentorship skills.

Career Path: Opportunities to advance to Digital Content Manager II or other content-focused roles.

Recognition: Contributions to global website enhancements and team support recognized through company-wide programs.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work:

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity:

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Note:

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.