VUI Designer Job at eTek IT Services, Inc. in Charlotte
eTek IT Services, Inc. - Charlotte, NC, United States, 28245
Work at eTek IT Services, Inc.
Overview
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Overview
Job Description
- Design and develop voice user interface (VUI) concepts for chatbots.
- Create conversational flows that guide users effectively through tasks.
- Conduct user research to identify pain points and assess user behavior.
- Collaborate with product managers and developers to ensure feasibility of designs.
- Utilize prototyping tools to create wireframes and mockups.
- Iterate on designs based on user feedback and testing outcomes.
- Maintain a consistent brand tone and voice across all interactions.
- Integrate accessibility standards into user interactions.
- Analyze user data to evaluate and improve conversation effectiveness.
- Document design specifications and interaction guidelines.
- Stay updated on industry trends and emerging technologies related to VUI.
- Participate in brainstorming sessions and workshops to generate innovative ideas.
- Provide support during the implementation of chatbot solutions.
- Work closely with stakeholders to ensure design aligns with business objectives.
- Foster a culture of collaboration within the design team.
- Bachelor's degree in Design, Human-Computer Interaction, or a relevant field.
- 5+ years of experience in VUI, UX design, or related fields.
- Strong portfolio showcasing VUI design projects.
- Proficiency in design and prototyping tools (e.g., Sketch, Figma, Adobe XD).
- Deep understanding of conversational design principles and user journeys.
- Experience with user research methods and usability testing.
- Familiarity with voice recognition technologies and NLP (Natural Language Processing).
- Knowledge of accessibility standards and design best practices.
- Excellent communication and presentation skills.
- Strong problem-solving and analytical capabilities.
- Ability to work in a fast-paced, collaborative environment.
- Experience with agile project methodologies.
- Ability to prioritize and manage multiple projects simultaneously.
- Passion for creating user-centric designs.
- Aptitude for staying current with industry trends and technologies.
- Experience working with diverse teams across different functions.