Sr. Communication Services Administrator - Lead
Empower ai - Washington, District of Columbia, us, 20022
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Overview
Is this the role you are looking for If so read on for more details, and make sure to apply today. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities As a Senior Communication Administrator - Lead
for Empower AI, Inc., you will manage and maintain equipment, lines, and voice circuits for all United States Mint equipment and locations and will work with United States Mint Contractors to ensure their services are provided as required under the various United States Mint contracts related to Communications Services. You will serve as a critical component in meeting our mission of providing excellent services to our client. Your experience ensures an exciting and rewarding opportunity to be at the forefront of providing the communications services required to support the United States Mint’s telephony services.In assuming this position, you will be a critical contributor to meeting Empower AI, Inc.’s mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of
Responsibilities: Meet the United States Mint’s business needs for highly available, scalable, reliable, and secure Communications Services Provide Communications Services with features and functions that meet end-user needs and meet United States Mint business requirements Provide Communications Services that can leverage operational scale and best practices to achieve optimum commercial price performance Provide administrative, operational, and management support Achieve agreed-to Service Levels Provide On-Call escalation support for the 24x7x365 Service Desk Qualifications
Requirements: Bachelor’s degree Information Systems/Relevant Field. Certified Telecommunications Network Specialist (CTNS) prior to onboarding. Minimum 15 years communications services experience. Practical skills, experience and training designing, configuring, and deploying communications services hardware and software including but not limited to Avaya phone system, AT&T Toll free network, cable management, and operations and administration of communication systems. Ability to keep sensitive and confidential material private. Physical Requirements: This position requires the ability to perform the below essential functions: Sitting for long periods Standing for long periods Ambulate throughout an office Ambulate between several buildings Stoop, kneel, crouch, or crawl as required About Empower AI All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
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