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Brooklyn, United States | Posted on 05/13/2025

Rangam INC/ State of NY

This government client requires each candidate to submit a government-issued ID (Driver’s License or Passport) and provide three professional references, including their names, official emails, and phone numbers.

Job Code: R1817B

Client: City of NY - DOE

Duration: 36 Months, extension possible based on needs and performance

Job Title: Technical Writer

Location: Onsite, Brooklyn, NY 11201

Requirements

Candidates with State, City or Federal experience required.

Outline of Responsibilities

• Communicate and collaborate with various stakeholders to capture information, define business needs, and document functional and technical requirements ensuring alignment with program and project goals.
• Review, interpret, and edit information gathered from multiple sources including Business Requirements Documents, technical documents, project scopes, deliverables, spreadsheets, reports, plans, schedules, specifications, and other documents to validate and transfer information into corresponding contracting and procurement vehicles.
• Evaluate information to reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Serve as a conduit and liaison between the business units and technology teams, translating needs between various stakeholders at various levels in and outside the organization.
• Develop requirements specifications according to standard templates, using natural language, for medium to enterprise-level systems.
• Adhere to best practices for document organization, version control, and accessibility to ensure efficient knowledge sharing across departments.
• Support the development of knowledge bases and internal portals for easy access to technical materials.
• Ensure all documentation aligns with CLIENT policies, legal regulations, and compliance requirements.
• Work effectively with cross-functional teams to meet project goals and deadlines, particularly in an environment of uncertainty or ambiguity.

Mandatory Minimum Qualifications

• Minimum 5+ years of experience in technical writing or business analysis.
• Minimum 5+ years of experience working with MS Office products such as MS Project, MS Access, Visio, PowerPoint, Excel, and Word.
• Minimum 5+ years of experience in information technology, software, or related industries.

Preferred Qualifications

• Prior public sector, government technology, or education industry/project experience.
• Excellent oral and written communication skills; ability to communicate credibly and confidently at all organizational levels, especially on technical issues to a non-technical audience.
• Ability to synthesize complex information and present it clearly and concisely.
• Detail-oriented and process-oriented.
• Bachelor’s degree in computer science or a related field from an accredited college.