Editorial Specialist
Citizen - New York, New York, us, 10261
Work at Citizen
Overview
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Overview
Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.
Citizen's 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we're just getting started.
Our flagship paid product-Citizen Premium-is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.
Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.
Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We're looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.
Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding. Role Overview
The Editorial Specialist plays a key role in Citizen's daily safety coverage in cities around the country through writing, editing and distributing notifications. This position requires a keen eye for detail, understanding of audience engagement and ability to work quickly to deliver critical safety information to millions of users.
Key Responsibilities
Editorial: Breaking Incident Coverage:
Write and send notifications on developing large-scale stories which may include but are not limited to: crime, fires, weather events, and emergencies. Requires an understanding of credible sourcing and the ability to write and edit quickly. Following Ongoing Events: A keen understanding of large-scale and ongoing incidents spanning multiple days, to provide Citizen users with continuous real-time coverage of important events. Planning for Expected Events:
Be Citizen's point person for the editorial calendar, including distribution plans for expected events and determining how Citizen will cover them. These may include but are not limited to: major city events like parades or marathons, planned protests, etc. Distribution & Engagement
Distribution Decisions: Understanding what information is important to which Citizen users. Making rapid distribution decisions to determine which users and places should be notified about which events. Engagement: Understanding audience engagement metrics and using them to make decisions while keeping Citizen's public safety mission top of mind. Experience 3+ years of experience in journalism, digital media, news curation, or audience engagement. Proven experience in analyzing audience engagement metrics and applying insights to editorial decisions to build loyal audiences. Strong awareness of social, political, and cultural dynamics that may impact Citizen's coverage. Demonstrated ability to deal with various types of news and content. Demonstrated ability to discern credible sources of information. Exceptional writing, editing, and headline-crafting skills, with the ability to distill complex incidents into clear, compelling notifications. Ability to manage multiple tasks simultaneously within tight time frames, and make effective decisions as quickly as possible. Past experience writing notifications for an app/news organization. Salary Range
Between 85-100k, depending on experience Hours/Schedule
Sunday-Thursday or Tuesday-Saturday 11am - 7am EST
Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock options, and various wellness perks. EEOC & Diversity Statement
Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.
If you don't meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.