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SERVPRO of East York/Western Lancaster County is adding a Marketing Associate to our team!As the Marketing Associate, you would be responsible to perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Maintain Franchise web and social sites. Conduct Center of Influence (COI), facility and key account research. Set-up, manage, and participate in Franchise marketing and community involvements events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.BenefitsSERVPRO of East York/Western Lancaster County offers: Competitive compensation Superior benefits Career progression Professional developmentAnd more!Key Responsibilities1.) Route Administration & Validation SupportDaily Route PreparationRoute Database ManagementERP Database ManagementERP File Completion AssistanceRoutes Materials PreparationsRFP & Vendor Approval SupportSupplies and Office Materials2.) Marketing AdministrationReferral Source Follow-upMaintain Franchise Web & Social SitesPriority Response & Weather MonitoringCOI & Facility ResearchKey Accounts Target Lists & ResearchAssociation Membership Administration3.) Brand & MarketingAdvertising Placement & TrackingSales Collateral & Marketing MaterialsFranchise Brand PerceptionNewsletter & e-Blast Coordination & ExecutionPR Program Coordination & Execution4.) Events CoordinationContinuing Education EventsMarketing & Entertainment EventsCommunity EventsAssociation EventsNetworking Events5.) Documentation & ReportingTeam ScoreboardQuality Control DataKey Measurements, Activity, & ResultsExpenses & BudgetsMarketing & Sales PlansGPS/Routes MonitoringNecessary Experience and Skill Set•Experience with sales and marketing support •Superb customer service, administrative, and verbal and written communication skills•Working knowledge of current business software technologies is required•Experience in the commercial cleaning and restoration or insurance industry is desired•Two to three years' customer service, coordinator or support position experience preferredFormal Education/Training•Associate/bachelor's degree preferredEach SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.Compensation: $60,000.00 - $80,000.00 per year Picture yourself here fulfilling your potentialAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.