GCB Services LLC is hiring: Creative Operations Supervisor in Eng...
GCB Services LLC - Englewood, CO, US, 80112
Work at GCB Services LLC
Overview
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Overview
Job Description
Your Responsibilities
- Partner with agency leadership to build an outstanding operations function, with an emphasis on processes, tools, consistency and efficiency
- Own all aspects of project forecasting and resourcing in partnership with other teams within the enterprise and the OneTen agency to optimize workflow, capacity planning, and reporting
- Develop and execute health of the work moving through the agency at any time, managing any roadblocks, helping to resolve issues and redirect work at risk
- Identify areas of opportunity to optimize workflows, introduce tools, or improve reporting, in an evolving effort to improve efficiency and team engagement
- Develop and document creative processes, decision logs and other key information to support reliable and consistent workflows
- Assess what is currently working and reassess as the company and team evolves with flexible and evolving approach to operations
- Execute general agency operations communications and change management, with clear and consistent messaging and reinforcement
- Support ongoing administrative needs including freelance hiring and onboarding, documentation upkeep, meeting management and other as needed
- Minimum of 5+ years creative operations, traffic management, process efficiency or similar
- Proven experience in managing operations at a creative agency or with an in-house creative team with a focus on results and continuous improvement
- Outstanding knowledge and expertise in all aspects of project briefs, project trafficking, and cross-functional project management.
- Excellent verbal, visual and written communication skills; adept at communicating and reinforcing key information in a clear and digestible manner.
- Proactive approach to identifying and acting on ways to improve the workflow, continually pushing the vision forward
- Effective at building trusting relationships, seeking, and activating all opportunities for continuous improvement, and refining creative/marketing operations workflow
- Exceptional verbal and written communication skills and the confidence to present and connect with marketing and business leaders
- Sound judgment with effective prioritization/organizational skills and the ability to manage multiple projects simultaneously
- Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
- Analytical mindset with the ability to use data to drive operational efficiencies, informative reporting, and ROI
- Knowledge of Agile workstreams, staying informed on industry standards, trends, and best practice