TEMP - Library Assistant
City of Garland - Garland, Texas, us, 75049![City of Garland](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at City of Garland
Overview
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Overview
include the following. Other duties may be assigned . Assess patron needs and provide assistance using printed materials, automated databases and other library technologies.
Participate and assist with library programming and library outreach services.
Instruct library patrons in the use of library equipment, scanners, computers, and print management and PC reservation systems.
Respond and resolve requests for library materials, services and information or refer to librarians as needed.
Complete special projects, as assigned.
Assist librarians with collection development and maintenance, programs or library services as needed.
Assists patrons at the circulation desk when needed.
Organize and shelve or file materials appropriately, such as alphabetically or by Dewey decimal classification number.
Minimum Qualifications Bachelor's degree
Up to 1 year's experience in public library or customer service work environment
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Preferred Qualifications Education/ Experience: Bachelor's degree in library studies, , education, or related field of study
Up to 1 year's experience in public library
Experience or background working in a diverse customer service environment
Training or experience working with mainstream social media (e.g. Facebook, Twitter, Instagram, etc.)
Working knowledge of library technologies and online resources
Knowledge, Skills & Abilities Basic knowledge of how to file using a filing system
Ability to learn the Dewey Decimal Classification system
Basic knowledge of library automated system functions
Knowledge of proper public contact and telephone etiquette
Skill in assisting with circulation desk activities including shelving and retrieving books
Skill in utilizing Windows-based software
Skill in resolving customer complaints and concerns
Ability to organize work for appropriate and timely completion
Ability to work independently in the absence of the supervisor
Ability to easily adjust to fluctuating work schedules and work from any library or unit, as assigned
Skill operating office equipment, computer equipment, and software programs, especially Microsoft Office software (Word, Excel, PowerPoint, Publisher, Outlook, Access)
Licenses and Certifications Valid Class C Texas driver's license
Physical Requirements / Work Environment The incumbent works in a typical library environment with moderate noise levels, controlled temperature conditions, and some exposure to dust, but some physical labor and travel offsite may occur. Work assignment may be at any of the four library facilities and may vary, depending on departmental needs; reliable transportation will be needed. Physical tasks may include lifting, squatting, bending, stooping, walking, and carrying supplies, as needed, to accomplish the tasks of the activity on a daily basis. Must be able to reach materials at 90" height shelving or shelving at floor level, lift and carry materials, with the use of proper equipment, and push/pull full book carts. Must also be able to use keyboard and peripherals, operate a telephone, and communicate in person and over the telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.