LifeLink is hiring: Family Care Coordinator 1 Tissue PR in Guayna...
LifeLink - Guaynabo, PR, United States, 00968
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Overview
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Overview
RESPONSIBILITIES:
- Participate in the FCC call schedule coordinating call responsibilities with other FCS staff.
- Perform all responsibilities of a FC including referral evaluation, determination of suitability, verification of name and location of next-of-kin, obtaining authorization ( in person and over the phone) coordination of the donation process, documentation per protocols, and follow-up as appropriate.
- Assists as directed with any needed training activities and periodically review training charts.
- Participate in the interview process for FCS staff.
- Participates in initiatives and special projects focus on tissue donation awareness and promotion as directed by the Tissue Department Director.
- Attends and participate in required meetings and/or workshops for ongoing professional development.
- Participate in department QA program activities, including corrections and follow up with donor family or historian as required.
- Participate actively in hospital development initiatives as assigned.
- Participate regularly in staff meetings.
- Completes documentation and coding of referrals in iTransplant.
- Per protocol, communicates any hospital development, Medical Examiner, funeral home and/or other referral facility concerns or feedback to the appropriate divisional department via the Tissue Screener management staff.
- Gain an understanding of IFS (Institute of Forensic Sciences) unique working and political environment, determining the needs and enlisting the cooperation of those personnel through strong interpersonal communication and a committed and enthusiastic ongoing presence.
- Perform other duties deemed necessary by the Tissue Department Director.
REQUIREMENTS
- Medical-related degree/certification or appropriate experience in a medical environment or social services field.
- Demonstrated above average written and verbal communication skills.
- Ability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage.
- Maintain confidentiality according to Foundation protocols.
- Bi-lingual abilities a plus.
- Ability to operate recording device.
- Some travel may be required.
- Time may be split between main office and satellite office at the Medical Examiner's Office.
- Variable/rotation on-call days/hours (including day, evening, nights, weekends and holidays).
- Possible high stress / extended hours while on call.
- Demanding work schedule impacted by call schedule and case duration.