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Client Care & Visual Merchandising Hybrid Associate

• Published on 2025-03-12
• Employment type: Full Time
• Contract type: Permanent Job
• Country/Region/City: Indianapolis, Indiana, United States

Louis Vuitton Keystone Indianapolis is seeking an organized, motivated, and results-oriented Full Time Client Care & Visual Merchandising Hybrid Associate to join its team.

As a Client Care & Visual Merchandising Hybrid Associate, you will be an ambassador of the Brand with a special and strong emphasis on after-sales service and ensure the consistency, quality, and sophistication of the visual merchandising implementation on all product categories.

As the voice of Client Services in the store, you will champion all services offered by Louis Vuitton, as well as mentor and coach teams to make a difference with every Client. Additionally, as the Visual Merchandising Associate, you will help lead all aspects of store zoning and rotations in collaboration with the store team, ensuring key products are selected and well-displayed to increase business opportunities. You will also help lead window product changes and installations, collaborate with the store team on business events, and train the team on visual merchandising topics.

Job Responsibilities

Essential duties and responsibilities of a Client Care & Visual Merchandising Hybrid Associate include:

• After Care Services
• Policies and Procedures
• Inventory Management
• Quality Control
• Client Satisfaction
• Windows
• Collaboration with the Team, Preparation of Store Zoning and Events
• In-Depth Knowledge of General Brand Standards

Profile

This is an opportunity for client-centric individuals who thrive in a fast-paced environment. We encourage someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand. The ideal candidate will effectively communicate and educate clients on the intake, repair, and follow-up process to set clear expectations. You will encourage a service mentality with a dedication to elevating the client experience.

The successful candidate will have proven experience in a Visual Merchandising role and experience in visual execution in a fast-paced, retail (preferably luxury) environment. It is essential that you have proven experience owning and implementing visual merchandising strategies and standards, special events, window installations, and experience with RTW, leather goods, and accessories. Strong communication and interpersonal skills are required.

Additional Information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

Louis Vuitton respects and promotes equal opportunity. We celebrate and welcome the uniqueness of each employee and are committed to creating an inclusive work environment.