Library Assistant
City of Largo - Largo, Florida, United States, 34640
Work at City of Largo
Overview
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Overview
Mission : Provide Superior Services that Inspire Community Pride
Vision : To be the Community of Choice in Tampa Bay
Values : Integrity, Collaboration, Passion, Creativity
Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization.
CITY OF LARGO ... Naturally A Great Place to Work!
Closing: 03/21/2025
Salary: $16.60 hourly rate
Job Summary: Part-Time Library Assistant - 20 hours a week
Are you passionate about books, technology, and helping people? Join our team as a Part-Time Library Assistant! This entry-level role offers an opportunity to provide excellent customer service, assist with library programs, and support daily operations in a dynamic environment.
What You'll Do: Assist patrons with book recommendations, library resources, and technology. Support library programs by contributing creative ideas and facilitating activities. Troubleshoot computers and printers, handle transactions, and follow library procedures. Work independently while collaborating with a team to enhance the library experience.
What You'll Need: Education: High school diploma or GED. Experience: At least one year of face-to-face customer service or instructional experience preferred. Skills: Strong communication, creativity, problem-solving, and adaptability. Bonus: Library Science students or degree holders preferred. Other: A valid Driver's License or Florida ID and ability to work on Saturdays!
If you're a reading enthusiast with a knack for customer service, creativity, and teamwork, we'd love to hear from you! Apply today and be part of a vibrant library community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.
Leadership
Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan Champions a high-performance work culture that encourages and embraces new ideas, develops individuals, and welcomes and encourages diverse perspectives Articulates strategic and innovative thinking and provides clarity to deliver superior services Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management
Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities Follows suggested procedures to ensure the highest standards of risk management, employee safety, and risk avoidance Technical
Assists patrons in:
routine selection and location of library materials basic library services, including responding to inquiries regarding computers, copiers, and related equipment
Facilitates patron computer literacy with catalog, database, and e-resource instruction that includes:
computer assistance and troubleshooting internet usage and other online services email accounts downloading documents saving and printing documents and files using office productivity software helping with wireless access
Monitors computer use policy for compliance Answers the telephone and provides general information in response to inquiries Checks library materials in and out of the library Provides assistance at the self-checkout counter Registers patrons for borrower's cards and card renewal; enters patron information Handles cash, credit cards and records payment of patron fees and fines Directs patrons to specific facilities, subject areas, and titles Plans and presents programs and special events both in the library and through outreach efforts Enters, updates, accesses, and retrieves data with computer applications Uses audiovisual and multimedia equipment and assists patrons with questions about the equipment or use Creates promotional materials Retrieves items from the book drop and the collection as needed Shelves books and other library materials; reads and straightens shelves to maintain alpha and numeric order and appearance Prepares carts for shelving Attends meetings as required Performs basic computer work CHILDREN'S DEPT AND TEEN ROOM
Provides customer service at the Children's and Teen Room Desks
Assists patrons of all ages to meet their needs Monitors the areas and corrects behavioral issues Maintains the spaces by cleaning, shelving, and straightening Creates and maintains engaging and appropriate displays
Provides children's and teen programming
Independently plans and presents a weekly or monthly program or storytime Works within a team to plan and present special events Assists other team members with program preparation Designs marketing materials to promote programs
Trains team members at youth public service desks Shows a passion for youth/teen advocacy Has knowledge of children's and young adult books and other trends May assist with:
Teen Volunteer Program, including hiring, training, and coaching volunteers Collection Maintenance, including processing of materials and weeding the collection of damaged or underused items
Team Skills
Supports honest and transparent decision-making Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments Openly exhibits a positive attitude, in words and action, and encourages others to do the same Performs related work as required.
EMERGENCY RESPONSE STATUS:
As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.
MINIMUM QUALIFICATIONS
Education and Experience:
High school diploma or general education diploma (GED) At least one (1) year of high volume, face-to-face customer service or instructional experience preferred Library Science degree or student majoring in Library Science preferred A valid Driver's License or Florida ID Knowledge, Skills, and Abilities:
Reading enthusiast who can recommend appropriate authors and titles to patrons Working knowledge of:
best practice library procedures and methods use and troubleshooting computers and printers
Ability to:
communicate and interact positively with the public and team members using tact and discretion maintain a high level of energy be creative and artistic handle cash, check, and credit card transactions understand and carry out difficult written and oral instructions make decisions within areas of responsibility be flexible in assigned duties
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Work Environment:
95% inside a climate-controlled building and 5% outside, which may include driving. Those assigned to the Bookmobile will be outside more frequently.
Physical Requirements:
The job's essential functions require standing and walking up to approximately eight (8) hours per day. The work requires frequent bending/stooping, climbing, crawling, fine manipulations, grasping, kneeling, pulling, pushing, reaching, repetitive motion, and lifting/carrying objects weighing up to 50 pounds.
Sensory Requirements:
Hearing: Enough to listen to patron questions and answer telephones; enough to listen to the directions of supervisors. Speaking: Enough to talk to patrons on the phone and in person. Seeing: Enough to see and read computer monitor screens, identify titles, and read fine print.
Technology:
The work requires the ability to operate telephones, smartphones, tablets, photocopiers, printers, desktop and laptop computers, calculators, self-checkout terminals, audiovisual equipment, cash registers, scanners, and all associated software.
IMPORTANT INFORMATION:
Yes - DRUG TESTING
(Safety Sensitive)
No - CHILDCARE FINGERPRINTING
No - CREDIT CHECK
No - FDLE AND CJSTC SECURITY CLEARANCE:
As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.