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Description of the role:The Automotive Service Advisor at South Shore Kia is responsible for providing excellent customer service and serving as a liaison between customers and the service department. They will assist customers in scheduling service appointments, providing cost estimates, and recommending necessary repairs or maintenance. The Service Advisor will also ensure that all work is completed in a timely manner and communicate updates to customers to ensure their satisfaction.Responsibilities:Schedule and coordinate service appointments for customersAssess customer needs and provide detailed cost estimates for repairs and maintenanceRecommend necessary repairs and maintenance based on vehicle inspectionsCommunicate with customers regarding the status of their vehicle and any additional repairsCoordinate with the service department to ensure timely completion of workAddress customer inquiries and concerns in a professional and timely mannerRequirements:Prior experience working in an automotive service advisor role or similar customer service roleStrong knowledge of automotive repair and maintenance processesExcellent communication and interpersonal skillsAbility to quickly assess customer needs and provide appropriate recommendationsStrong problem-solving skills and attention to detailProficiency in using computer software applications, including service scheduling systemsAvailable Benefits:Competitive compensation ranging from $70,000 to $100,000 per yearHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holidaysEmployee discounts on vehicle purchases and servicesAbout the Company:South Shore Kia is a reputable automotive dealership located in Copiague, New York. We are committed to providing exceptional customer service and offering a wide range of new and used vehicles. Our service department is staffed with highly skilled professionals who are dedicated to ensuring the satisfaction of our customers. Join our team and be a part of our successful and growing organization!