Service Writer
Barnhart Trans - PA, United States
Work at Barnhart Trans
Overview
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Overview
Barnhart Fleet Maintenance located in North East, PA is looking to hire a Service Writer!
Industry Leading Benefits:
- Compensation Plan with Incentive Bonus Program
- 401(K) with employer match – 4% match on 5% contributions
- Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
- PTO (paid time off)
- Health Insurance
- Vision Insurance
- Group Life Insurance ($20k coverage fully paid by employer)
- Voluntary Life Insurance
- Short Term Disability
- Long Term Disability
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Flex Spending Account (FSA)
- HRA
Essential Duties and Responsibilities:
- Ensure all paperwork is completed legibly and correct
- Billing out customers invoices
- Enter all data from vendor invoices into inventory and apply parts to customer invoices
- Review work orders of mechanics to ensure proper completion
- Negotiate parts and labor pricing on road call breakdowns
- Communicate and build relationships with vendors for delivery of parts
- Communicate with customers and provide updates based on completion times in the garage
- Fill out service work orders
- Enter Purchase Orders into Cetaris
- Schedule jobs for in-house shop work
- Provide excellent customer service and respond in a timely manner
- Coordinate with Parts Department to acquire parts needed for units coming into garage for repairs
- Organize and arrange repairs with outside repair shops for drivers who break down on the road
- Track and ensure vehicle inspections are being completed before expiration
- Other duties as assigned
Experience:
- High school diploma or GED required
- Prior experience in a shop/garage
- Prior service writing experience preferred
- Strong computer and data entry skills a must
- Proven attention to detail and organizational skills
- Ability to multi-task
- Strong written and oral interpersonal skills
- Self-motivated and the ability to work as a team
- Contribute to a positive work environment
We are an Equal Opportunity Employer.
Job Type: Full-time
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