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About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About the Business Operations Manager:

MarketStar is seeking a Business Operations Manager to which will be a critical function of our greater sales leadership team. In this role, you will be dynamic and creative, and willing to take on any challenge and make a big impact. You must have the ability and initiative to understand critical business needs, analyze issues, and collaborate with stakeholders to identify, enhance, and scale best practices. You must be self-driven with a high degree of ownership and have strong business acumen, excellent communication/influencing skills, and planning/project management skills. Additionally, this candidate must be an aggressive and effective collaborator as they act as a liaison between sales and many other internal organizations to obtain and disseminate knowledge.

Location: Hybrid - Ogden, UT

What Will You Do?

• Partner with Business Leadership to identify and enhance business processes, systems, and frameworks
  

• Coordinate and collaborate with dedicated and shared business operations and enablement resources and support teams to build division-wide best practices and provide effective, efficient, and cohesive solutions to business challenges
  

• Establish operational excellence by engaging, assessing, planning, and executing on key business initiatives outlined and established by business operations and enablement org, program management, and Senior Leadership
  

• Effectively identify and focus on strategic business projects while communicating expectations to stakeholders
  

• Be methodical, analytical, and comprehensive when approaching business problems and proposing actionable solutions
  

• Perform other related duties as assigned
  

What Will You Need to Succeed?

• 5+ years experience in sales discipline, with a preference for experience in sales operations
  

• Bachelor's degree or equivalent experience preferred
  

• Project Management experience preferred
  

• Direct, B2B, SaaS, or telesales experience preferred
  

• Experience leading a sales team or working in a sales support or operations role
  

• Ability to multitask and successfully operate in a fast-paced, team environment
  

• Passion for process optimization, research & content strategy, playbook creation, and messaging improvement
  

• Demonstrate the ability to communicate effectively to MarketStar leadership, including Executive leadership, and MarketStar client contacts
  

• Must adapt well to change and successfully set and adjust priorities as needed
  

• Internal applicants must be exceeding metrics in current position
  

• Proficient in Salesforce, Microsoft Office, and Google products
  

What We Offer:

• In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
  

• Structured learning and career development programs
  

• Mental health program
  

• Generous Paid Time Off policy
  

• Paid medical leave
  

• Child/Dependent care reimbursement
  

• Education reimbursement
  

• 401k match, hardship loan program, access to financial wellness advisor
  

• Comprehensive healthcare coverage including medical, dental, and vision
  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.