Company DescriptionUFG, Inc.Marketing Operations SpecialistIf you are looking for an opportunity to thrive and build a rewarding career with an industry-leading company - this is your chance to join us at United Franchise Group! With over 39 years in the franchising industry and more than 1600 franchisees throughout the world, United Franchise Group offers unprecedented leadership and solid business opportunities for entrepreneurs. With us, you'll enjoy an awesome, fun work environment with a great team of smart, motivated, innovative, and fun people. More than just another job, this is a fantastic opportunity to establish yourself and build a career in this globally expanding industry. Signarama is a leading provider of signage and graphics solutions, specializing in helping businesses communicate their brand effectively through a wide range of visual communication products. With a commitment to quality and innovation, Signarama has established itself as a trusted partner for businesses of all sizes, delivering impactful signage solutions tailored to their specific needs.Top Five Reasons YOU Should Work at United Franchise GroupWe encourage and help people become successful entrepreneurs to enhance their lives and the communities around them.Our team consists of people who are zealous about growing personally and professionally.We are made up of positive, enthusiastic, and passionate people who work hard and play hard.We are a family-owned company that functions like a family, quirks and all!It's our mission to provide the best customer service to our franchisees across the globe. When they are successful, we are successful!Job DescriptionAs a Marketing Operations Specialist you will be handling:Digital Marketing account setup and troubleshootingOngoing digital tech support including:Updating account info (store hours, contact info, etc.)Training and support on various digital marketing modules including email marketing, social media, and our internal databaseUpload & organize brand content within resource libraryMaintain media library and digital assetsAssist launch team in account set up, bringing each location to brand compliant standardsEmail domains and account setupWebsite domains and URL redirectsGoogle business listingsSocial media account setupWork with UFG IT and Compliance on unapproved website audits and redirectsEnsure Signarama branding and nomenclature is followed across all digital assetsHelp manage JIRA support queue and funnel support requests as neededPerform various tech support needs such as setting up zoom meetings, ongoing tech training (internal & external)Perform account audits of digital marketing campaigns to ensure things are running smoothlyQualificationsBachelor's degree (B.S. or B.A.) in Marketing or Business2-4 years' related experience and/or trainingOR equivalent combination of education and experienceExcellent written and verbal communication skills; strong written and verbal skillsAbility to manage multiple prioritiesKnowledge of all social networking platforms and email marketing toolsShould be a proactive self-starter with the ability to work independently and on a teamOutgoing personality and able to interact with a variety of customersStrong troubleshooting skills (of online platforms, hardware, software, phones) Experience with presenting and training in person or through webinars Gather troubleshooting information and escalate advanced issues to marketing vendor's support teams Strong knowledge with Microsoft Office SuiteWorking knowledge of Google Business Profiles and web domainsProfessional demeanor; excellent communication and follow-throughAdditional InformationOnce you become part of our amazing team of winners you'll enjoy:Competitive compensationComprehensive training to hone your skills at our headquartersTravel opportunitiesMedical, Dental, Vision, and Life insurance coverageShort- and Long-term disability insuranceGenerous time off and paid holidays401(k) plan with company matchSocial gatherings and team building activitiesLeadership workshops for personal developmentRecognition for our top performersPhilanthropy - a chance to give back to the communityJoin us at United Franchise Group - a global leader for entrepreneurs! Apply today!All your information will be kept confidential according to EEO guidelines.
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Marketing Operations Specialist - Signarama