We are a Unique designer jewelry line looking for the perfect manager for our new Montecito location. Marisa Mason has been in business for nearly 15 years and we have a retail store in Berkeley, CA, as well as Santa Barbara. We are moving from Santa Barbara to Montecito and are seeking an experienced, organized, people person to manage this new Location and act as an engaged and enthusiastic brand representative. (Jewelry specific experience not required).
Responsibilities:
Supervise retail staff
Adjust daily schedule for shift personnel to ensure optimal efficiency
Train and evaluate employees
Track monthly results and trends for business forecasting
Resolve escalated customer complaints
Coordinate with our Berkeley team to coordinate merchandise and enhance sales.
Organize store events
Maintain relationship with Clients and create brand loyalty
Assist with ordering store Merchandise
Weekend hours are Required
Qualifications:
Previous experience in retail, high end customer service, or high end hospitality, Styling, or jewelry sales
Ability to develop relationships with customers and create a warm welcoming environment
Excellent written and communication skills
Strong leadership qualities
Creative eye for helping clients put together their collection
People Skills: good at identifying customer needs and maintaining strong and long term relationships.
Organized
Sense of humor!
Info on the brand:
We make and design most of the jewelry we sell in-house, so this is a fun, collaborative and unique environment where I ask our team to help drive the direction of our designs and collection based on customer interest and full team creative input. We also carry a unique assortment of designers from Europe, Japan and the UK.
We are committed to sustainable sourcing and ethically made brands and materials.
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
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Designer Jewelry Store Manager