Get new jobs for this search by email

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

Join to apply for the Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) role at Jobs via Dice

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

2 days ago Be among the first 25 applicants

Join to apply for the Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) role at Jobs via Dice

Overview

This is a remote position that can be hired in North Carolina.

Overview

This is a remote position that can be hired in North Carolina.

This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and enterprise-wide initiatives. Works closely with Information Technology (IT) teams on digital deliverables. Facilitates the strategic execution of developed digital enhancements and initiatives through strong technical acumen. This position will be part of a design team for the SVB Go commercial banking platform. Designers are embedded in domains alongside product managers and developers, and each domain focuses on different aspects of the SVB Go servicing experience, such as administration, security, information reporting, money movement, and others, for customers enrolled in the digital platform.

Responsibilities

• UX Design - Responsible for driving the strategic monitoring and enhancement of the Bank's digital user experience. Ensures that digital products, services, and channels deliver an efficient, easy-to-use experience for clients. Guides the design process of digital products, services, and channels for successful integration and user acceptance.
• Business Support - Provides support for digital products, channels, and corporate initiatives through a variety of technical and operational duties. May mentor less experienced designers in the work group.
• User Testing - Ensures the success of digital product, service, or channel enhancements by testing new designs prior to implementation. Writes and executes test plans for design research. Develops analytic processes for user testing scenarios to monitor results. Uncovers critical information on user engagement and acceptance through testing activities.
• Collaboration - Works closely with project teams and other stakeholders in the enhancement and implementation of strategic initiatives throughout the Bank. Coordinates digital deliverables with the IT department.
  
  

Qualifications

Bachelor's Degree and 6 years of experience in User design OR High School Diploma or GED and 10 years of experience in User design

Preferred Area of Experience: Financial Services Industry, Commercial banking platforms, design research

Skill(s):

• Experience working in design systems
• Conducting user research
• Figma
• Jira
• Confluence
• Ability to work within an Agile environment
• Understanding of payments products for commercial banking clients
  
  

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

$descr2

$descr3

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Jobs via Dice by 2x

Get notified about new Senior User Experience Designer jobs in Texas, United States.

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

Austin, Texas Metropolitan Area 1 month ago

Dallas, TX $135,000.00-$150,000.00 1 month ago

Dallas, TX $114,000.00-$160,000.00 3 weeks ago

Staff Product Designer, Unified Service Platform

Austin, Texas Metropolitan Area $146,000.00-$222,000.00 6 hours ago

Plano, TX $150,000.00-$160,000.00 1 month ago

Product Designer [Short Term Assignment]

Texas, United States $128,000.00-$160,000.00 1 day ago

Texas, United States $152,600.00-$266,000.00 1 week ago

Austin, TX $120,000.00-$190,000.00 2 days ago

Principal Product Designer, Software Collection

Austin, TX $180,900.00-$254,975.00 2 weeks ago

Dallas, TX $114,000.00-$160,000.00 2 months ago

Austin, Texas Metropolitan Area $146,000.00-$222,000.00 6 hours ago

Senior Product Security Engineer, Secure Design

Austin, TX $135,000.00-$185,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr