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Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) Join to apply for the Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) role at Silicon Valley Bank Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) Join to apply for the Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) role at Silicon Valley Bank Get AI-powered advice on this job and more exclusive features. Overview This is a remote position that can be hired in North Carolina. Overview This is a remote position that can be hired in North Carolina. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and enterprise-wide initiatives. Works closely with Information Technology (IT) teams on digital deliverables. Facilitates the strategic execution of developed digital enhancements and initiatives through strong technical acumen. This position will be part of a design team for the SVB Go commercial banking platform. Designers are embedded in domains alongside product managers and developers, and each domain focuses on different aspects of the SVB Go servicing experience, such as administration, security, information reporting, money movement, and others, for customers enrolled in the digital platform. Responsibilities UX Design - Responsible for driving the strategic monitoring and enhancement of the Bank's digital user experience. Ensures that digital products, services, and channels deliver an efficient, easy-to-use experience for clients. Guides the design process of digital products, services, and channels for successful integration and user acceptance. Business Support - Provides support for digital products, channels, and corporate initiatives through a variety of technical and operational duties. May mentor less experienced designers in the work group. User Testing - Ensures the success of digital product, service, or channel enhancements by testing new designs prior to implementation. Writes and executes test plans for design research. Develops analytic processes for user testing scenarios to monitor results. Uncovers critical information on user engagement and acceptance through testing activities. Collaboration - Works closely with project teams and other stakeholders in the enhancement and implementation of strategic initiatives throughout the Bank. Coordinates digital deliverables with the IT department. Qualifications Bachelor's Degree and 6 years of experience in User design OR High School Diploma or GED and 10 years of experience in User design Preferred Area of Experience: Financial Services Industry, Commercial banking platforms, design research Skill(s) Experience working in design systems Conducting user research Figma Jira Confluence Ability to work within an Agile environment Understanding of payments products for commercial banking clients Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Design, Art/Creative, and Information Technology Industries Banking and Financial Services Referrals increase your chances of interviewing at Silicon Valley Bank by 2x Sign in to set job alerts for “Senior User Experience Designer” roles. Austin, Texas Metropolitan Area 1 month ago Dallas, TX $135,000.00-$150,000.00 1 month ago Dallas, TX $114,000.00-$160,000.00 3 weeks ago Product Designer, Unified Service Platform Austin, Texas Metropolitan Area $146,000.00-$222,000.00 4 hours ago Plano, TX $150,000.00-$160,000.00 1 month ago Product Designer [Short Term Assignment] Texas, United States $128,000.00-$160,000.00 11 hours ago Texas, United States $152,600.00-$266,000.00 1 week ago Austin, TX $120,000.00-$190,000.00 2 days ago Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina) Principal Product Designer, Software Collection Austin, TX $180,900.00-$254,975.00 2 weeks ago Dallas, TX $114,000.00-$160,000.00 2 months ago Senior Product Security Engineer, Secure Design Austin, TX $135,000.00-$185,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr