Tom Bell Chevrolet
Service Writer
Tom Bell Chevrolet, Redlands, California, us, 92375
Tom Bell Chevrolet believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
What We Offer
Medical, Dental & Vision Insurance401K Plan + MatchPaid time off and vacationAflac InsuranceGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansHealth and wellnessDiscounts on products and servicesResponsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualifications
Ability to concentrate and accomplish tasks despite interruptionsMultitasking skillsHigh school diploma or equivalentValid commercial driver's license & clean driving recordAccredited training in service advisor skills, customer satisfaction and quality controlAutomotive service advisor experienceProficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
What We Offer
Medical, Dental & Vision Insurance401K Plan + MatchPaid time off and vacationAflac InsuranceGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansHealth and wellnessDiscounts on products and servicesResponsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualifications
Ability to concentrate and accomplish tasks despite interruptionsMultitasking skillsHigh school diploma or equivalentValid commercial driver's license & clean driving recordAccredited training in service advisor skills, customer satisfaction and quality controlAutomotive service advisor experienceProficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.